Manage your subscription and billing

You can upgrade your plan, change your card, view invoices or start cancelling from your billing settings.

Upgrade your plan

  1. Open Settings and select Billing. You'll see your current plan.
  2. Select Upgrade to start upgrading from Free. If you're on Pro, choose the Business upgrade when it's offered and review the pricing details before confirming.

Billing settings don't have a way to move from Business to Pro, or from yearly to monthly billing.

Change your card or view invoices

  1. On Billing, select Manage billing. Makeform opens Stripe's billing portal.
  2. Use the portal to update your payment method or view invoices. Return to Makeform using the link in the portal.

Makeform doesn't have its own card form or invoice list.

Cancel or pause your plan

  1. On Billing, select Cancel plan. You can skip the cancellation reason.
  2. Select Continue to cancel to open Stripe's billing portal and finish cancelling there.

If you're on an eligible monthly plan, the cancellation flow may offer a pause for 1, 2, or 3 months. A pause starts when your current paid month ends.

While your plan is paused, your forms and data are kept, and your forms stay published with Free plan features. Pause isn't available on yearly plans.

Your paid plan renews automatically until you cancel. Your available billing actions and offers can depend on your plan.