Create managed accounts for your team

You can create managed accounts for your staff on a Business team, using usernames and passwords you control.

#Create an account

1. Open Members in the sidebar.
2. Click Add managed account. This option is available on Business.
3. Enter a Username using 3–30 lowercase letters, numbers, or hyphens. It must start and end with a letter or number. Makeform adds @biz.makeform.ai to create the login address.
4. Enter a Password with 8–72 characters, or click Generate to fill one in.
5. Choose a Role. Viewer is selected by default. You need to be the team owner to assign Admin.
6. Click Create account. The account joins your team right away, without an invitation. Copy the password before the dialog closes; you can't look it up later.

You'll see the managed account in Members with a Managed badge. If the username is already taken, choose another one.

#Have staff sign in

On the regular sign-in page, your staff can choose Business account?, then Sign in with password →. On the Business Login page, they enter the full address, such as staff1@biz.makeform.ai, in Email, along with their password, then land in your team's workspace.

A managed account has no inbox, so it can't receive invitations or password-reset links. Your staff can't reset their own passwords.

You need to be the team owner to change a staff password. Open Members, use the three-dot menu on the account's row, then choose Change password. Copy it before the dialog closes.