Describe your mentoring program and audience. Makeform creates a focused survey for mentors, mentees, or parents, with clear scales, comments, and optional follow-up.
Send responses to Google Sheets, Slack, and Zapier.
Sample prompts for the survey builder
Choose a starting point, adapt it, or send it to the Makeform builder.
Audience
Middle and high school mentees
Format
Short mobile-friendly check-in
Prompt size
256 chars
Example survey structure
Short mobile-friendly check-in
How often did you meet with your mentor?
I felt listened to and respected
What did you enjoy or learn?
Would you like a coordinator to contact you?
Suggested routing tags
Positive experience
Follow-up requested
Needs coordinator review
Ask about one concrete mentoring period, such as this semester, so ratings refer to the same experience.
Step 1
Choose
audience, program stage, and learning goal
Step 2
Ask
short scales plus specific open questions
Step 3
Route
tailored paths and optional follow-up
Step 4
Review
compare themes by role and program cycle
Feedback you can act on
Separate the mentoring experience from program operations so low ratings point toward the match, scheduling, communication, training, or support.
Use conditional sections so each audience answers relevant questions.
Use one scale for listening, communication, belonging, and support.
Pair broad scores with focused questions about what helped or should change.
Useful across the program year
Match each checkpoint's questions to the decision staff need to make.
Ask about contact, comfort, expectations, and scheduling early.
Surface stalled meetings, training gaps, and support requests.
Collect perceived changes, strengths, return intent, and improvements.
Add site, cohort, format, and cycle fields for filtering.
Survey workflow
Start with a program decision and keep shared measures consistent.
Specify who responds, the checkpoint, and how staff will use answers.
Remove jargon, ask one idea at a time, and make sensitive comments optional.
Show tailored questions by role and preserve a shared set for comparison.
Share the link, route follow-up requests, and review response themes.
Choose a survey design
Choose based on distribution and whether groups need shared measures.
Field guide
Cover participation, relationships, delivery, perceived changes, follow-up, and improvement.
Participation context
Collect only context needed to interpret answers: role, site, cohort, format, and meeting frequency.
Relationship experience
Use direct statements about listening, respect, support, and asking questions. Keep one idea in each rating.
Program delivery
Give communication, scheduling, location, resources, and training separate questions so staff can identify practical fixes.
Perceived impact
Ask what respondents noticed during the program. Ratings guide reflection but do not prove mentoring caused a result.
Support and follow-up
Add optional follow-up and show the program's direct contact route for urgent concerns.
Improvement and retention
Ask what should stay, what should change, and whether the respondent wants to return.
Related tools
Pair program feedback with applications and volunteer forms.
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Open toolCollect participant information and program interests.
Open toolReview volunteer onboarding, support, and return plans.
Open toolFAQ
Practical answers for program coordinators collecting feedback from mentors, mentees, and families.
Measure participation context, relationship experience, program communication and support, perceived changes, barriers, and improvement priorities. Keep match-quality questions separate from scheduling, training, and staff communication so a low rating points toward a useful next step.
They can share a few measures, such as communication and overall experience, but each group also needs tailored questions. Use separate surveys when outreach and goals differ, or one conditional survey that asks the respondent's role and opens the relevant path.
Keep a routine check-in short enough to complete on a phone: a small set of ratings, one or two open questions, and an optional follow-up request. End-of-cycle evaluation can be longer, but every item should connect to a program decision.
Use familiar words, short sentences, and one idea per question. Define the time period, keep response scales visually consistent, avoid program jargon, and test the survey with someone near the intended age before sending it widely.
Yes. Begin with mentor, mentee, or parent and caregiver, then use conditional sections for role-specific questions. Place common program measures after the branches so staff can review shared topics across groups.
You can design the survey without required name or contact fields. Explain what information is collected and how responses will be reviewed. If someone requests follow-up, show optional contact fields and keep the program's direct concern-reporting route visible.
Ask about changes respondents noticed during a defined period and request optional examples. Phrase results as reported or perceived change. Survey responses are valuable program feedback, but on their own they do not establish that mentoring caused an outcome.
Yes. Makeform provides unlimited free forms and responses, so you can generate, edit, publish, and reuse surveys for different program checkpoints. The paid tier removes the Makeform badge.
Hear from every side of the mentoring experience.
