Describe your restaurant and service style. Makeform creates an editable restaurant feedback form with meal and service ratings, visit context, comments, and follow-up permission.
Send diner feedback to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a prompt, tailor it, or send it into the Makeform builder. Each example is editable.
Audience
Guests finishing a meal in the dining room
Format
Short rating form with optional comments
Prompt size
320 chars
Example form structure
Short rating form with optional comments
When did you dine with us?
Rate your food and order accuracy
Rate service, speed, and attentiveness
What stood out or could improve?
May a manager contact you?
Suggested routing tags
Service follow-up
Kitchen review
Guest praise
Ask for the visit date, service period, and ordering channel so a low score reaches the manager who can act on it.
Step 1
Invite
share a QR code, receipt link, or follow-up message
Step 2
Rate
diners score the meal, service, and atmosphere
Step 3
Route
context sends feedback to the right restaurant team
Step 4
Improve
managers review themes and close follow-up requests
Useful feedback, not vague scores
Visit context and focused questions tell kitchen and floor managers what sits behind an overall score.
Rate taste, temperature, accuracy, service, speed, cleanliness, atmosphere, and value separately.
Reveal issue details after a low score and contact fields after follow-up permission.
Location, time, and order channel distinguish kitchen, service, packaging, and delivery issues.
One builder, different service models
Start with the closest experience, then match ratings to your service flow.
Rate table service, pacing, food, and atmosphere while identity stays optional.
Use a short mobile survey that branches by ordering channel.
Combine a location dropdown, visit time, and meal period for routing.
Review planning, dietary requests, setup, food, timing, and event service.
From idea to guest-ready form
Describe the experience, edit questions, add branches, and share the form.
Name the ordering channels and service moments guests should rate.
Keep actionable questions, label rating scales, and make detailed visit context optional.
Show issue, delivery, and contact questions only when relevant.
Share by link or QR code, then review responses by location and issue.
Choose a feedback method
An owned form asks consistent questions and preserves visit context for internal action.
Field guide
Use six focused sections to connect opinions to a visit, diagnose the experience, and let diners choose whether they want a response.
Visit context
Collect location, time, and ordering channel so managers can identify the service period while personal information stays optional.
Food & order
Separate food ratings help distinguish preparation, handoff timing, missing items, and value concerns.
Service
Choose service checkpoints that reveal whether trouble happened during greeting, ordering, delivery, or payment.
Environment
Cover the dining area, restrooms, noise, temperature, accessibility, and comfort separately from food.
Open comments
Pair ratings with specific open questions about what stood out and what should improve.
Follow-up
Request contact details only after the diner gives permission for a manager to respond.
Related tools
Pair feedback with ordering, reservations, dietary requests, complaints, and broader satisfaction surveys using live Makeform tools.
Create a broader feedback form for customers across service channels.
Open toolBuild a structured satisfaction survey with ratings and comments.
Open toolCollect issue details and contact preferences in a dedicated workflow.
Open toolCollect booking dates, party sizes, and guest notes before the visit.
Open toolGather dietary needs and allergy information for planning and service.
Open toolFAQ
Practical answers for owners and managers collecting feedback after dine-in, pickup, delivery, and private events.
It is an online questionnaire for rating a recent meal. It connects food, service, atmosphere, and value scores with visit context, comments, and optional follow-up permission.
Ask for visit context; focused food, accuracy, service, speed, cleanliness, atmosphere, and value ratings; what worked; what should improve; and follow-up permission.
Keep an everyday survey to visit context, quick ratings, and one or two comments. Use conditional questions for issue details and longer forms for private events.
Yes. Keep identity and receipt fields optional. Ask about manager follow-up first, then reveal contact fields only when the diner agrees.
Yes. Add a location dropdown, visit time, and meal period. Conditional logic can show drive-through, delivery, bar, or private-dining questions only where applicable.
Reveal a focused explanation prompt, ask separately about manager contact, and collect contact details only with permission. Route the response by location and issue type.
Share the link through post-visit messages, receipts, table cards, packaging, pickup signs, a QR code, or your website. Test the complete path on a phone.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier only removes the Makeform badge.
Turn diner impressions into useful details.
