Describe your property and reporting routine. Makeform turns it into a hotel daily report form for occupancy, revenue, incidents, and follow-up owners.
Send daily reports to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a workflow, edit the prompt, or send it to the builder. Tailor each example to your property.
Audience
Duty managers combining front desk, rooms, and outlets
Format
Department summary with totals and exceptions
Prompt size
217 chars
Example form structure
Department summary with totals and exceptions
Business date and manager on duty
Available, occupied, and out-of-order rooms
Revenue by department
Incidents and guest recovery notes
Follow-up owner and due time
Suggested routing tags
Manager review
Follow-up required
Closed day
Ask for both the business date and submission time. Reports completed after midnight still need to roll up to the correct hotel business day.
Step 1
Count
rooms, arrivals, departures, and occupancy
Step 2
Reconcile
revenue, adjustments, and operating exceptions
Step 3
Explain
incidents, guest issues, and department notes
Step 4
Handover
owners, due times, and next-shift priorities
A clearer daily close
A structured daily report lets the next manager see what changed, what needs attention, and which numbers should be checked without piecing together emails and chat threads.
Use consistent inventory, occupied, complimentary, and out-of-order fields so managers can review room movement without decoding shorthand.
Separate operating revenue from taxes, refunds, and adjustments, then explain unresolved variances.
Pair each open issue with an owner, priority, due time, and handover note.
Built around hotel operations
Start with the workflow closest to your operation, then change labels, departments, thresholds, and routing in the builder.
Combine rooms, food and beverage, events, security, engineering, and staffing exceptions in a manager-on-duty summary.
Keep the close quick with room movement, revenue totals, cash exceptions, guest issues, and morning priorities.
Track remaining arrivals, room moves, groups, VIP notes, folio questions, and promises the next shift must keep.
Standardize the questions across properties and add an operating-status field for faster regional review.
Daily reporting workflow
Define the figures, exceptions, and owners that matter, then give every manager the same route from data entry to handover.
List your inventory, departments, business-day cutoff, revenue categories, submitters, and reviewers.
Add property and department names, useful ratios, and source totals for review.
Show follow-ups after an incident, variance, out-of-order room, or red status.
Send reports to managers and assign each open action an owner and due date.
Form vs spreadsheet vs chat
Capture totals and explanations consistently, with exceptions easy to find.
Field guide
Use structured fields for numbers you compare and focused notes for exceptions that need judgment. These six sections cover a practical manager-on-duty report.
Report identity
Because a hotel day may close after midnight, record business date separately from submission time, plus property, shift, and manager.
Rooms and occupancy
Support the occupancy percentage with physical inventory, out-of-order, sellable, occupied, and special-use room counts.
Revenue summary
Separate room and outlet revenue from taxes, refunds, discounts, and corrections. Explain unresolved variance.
Guest and group notes
Record VIP or group timing, room moves, open requests, recovery offered, callback commitment, and next-contact owner.
Incidents and exceptions
After an incident, ask for time, location, concise facts, response, notifications, and follow-up. Avoid unnecessary personal details in the broad summary.
Handover and actions
Turn unresolved issues into actions with a priority, owner, due time, and escalation condition.
Related tools
Use focused forms for bookings, guest feedback, incidents, maintenance, and shift handovers, then reference their open actions in the daily report.
Collect stay dates, room preferences, guest details, and booking requests.
Open toolGather structured guest feedback that managers can review alongside operating notes.
Open toolCapture a fuller incident record outside the broad daily operations summary.
Open toolDocument equipment or room faults, work performed, and unresolved maintenance items.
Open toolGive incoming staff a repeatable checklist for open work and operational exceptions.
Open toolRun scheduled checks and route identified safety issues for follow-up.
Open toolFAQ
Practical answers for general managers, duty managers, and front office supervisors standardizing the daily close.
It summarizes occupancy, room movement, revenue, operational exceptions, incidents, and open actions for management review and shift handover.
Include total, out-of-order, sellable, occupied, complimentary, and house-use rooms. Add arrivals, departures, cancellations, no-shows, and walk-ins.
Separate room and outlet revenue from taxes, refunds, discounts, and corrections. Add a note explaining reconciliation variance.
Record operational impact, immediate action, escalation, and follow-up owner. Keep detailed or sensitive records in a focused incident workflow.
Yes. Show conditional details for incidents, variances, guest recovery, out-of-order rooms, staffing gaps, or a red status.
Use a property dropdown, shared portfolio metrics, property-specific conditional sections, and a standard operating-status choice.
Yes. Makeform offers unlimited free forms and responses, so you can generate, edit, publish, and use the report without a form or response cap. The paid tier removes the Makeform badge.
Give each unresolved item a status, priority, next action, owner, and due time alongside arrivals, guest commitments, staffing gaps, and maintenance.
Give every hotel business day a clean handover.
