Describe your workplace or school process. Makeform creates a conflict resolution form for each party's perspective, the issue, agreed actions, owners, and follow-up date.
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Sample prompts for the builder
Choose a starting point, edit it, or send it to the Makeform builder.
Audience
HR partners facilitating a conflict between coworkers
Format
Facilitator-led record with shared action plan
Prompt size
309 chars
Example form structure
Facilitator-led record with shared action plan
Participants, facilitator, and meeting date
Each participant's perspective
What points are agreed?
Action, owner, and due date
Follow-up date
Suggested routing tags
Needs facilitator review
Action plan agreed
Follow-up due
Ask about observable events and next steps separately so facilitators can distinguish the conflict from the response.
Step 1
Prepare
identify parties, facilitator, and issue
Step 2
Listen
record perspectives and observable events
Step 3
Agree
set actions, owners, and due dates
Step 4
Follow up
review progress and unresolved points
A usable resolution record
Give every party room to be heard, then record shared understanding, commitments, and a review date.
Separate prompts keep different accounts visible beside a neutral facilitator summary.
Structured sections distinguish observable events, impact, and requested changes.
Give every action an owner, due date, and status for a focused follow-up.
Adapt the workflow
Keep the sequence while adapting vocabulary, privacy notes, facilitator fields, and follow-up timing.
Capture participants, events, desired outcomes, commitments, HR support, and a check-in.
Use plain-language reflections, repair actions, trusted-adult support, and counselor review.
Document expectations, communication preferences, examples, support, and next steps.
Compare options, assign responsibilities, define handoffs, and schedule a retrospective.
Build the workflow
Start with your facilitation process and separate the shared record from private notes.
Name the setting, parties, facilitator, terminology, and process stages.
Use neutral prompts for observable events, impact, needs, and desired outcomes.
Separate shared agreements from facilitator notes and identify submission recipients.
Collect a review date, route the plan, and update progress at check-in.
Choose the right record
Use your escalation process when a concern needs review rather than facilitated agreement.
Field guide
Guide people from context and separate perspectives to shared actions and follow-up.
Context
Record participants, facilitator, date, setting, and a neutral issue statement without assigning fault.
Perspectives
Ask each participant what they observed, its impact, their understanding, and what they need next.
Shared understanding
Record accepted points and unresolved topics so partial agreement remains clear.
Action plan
Ask for a specific behavior, owner, due date or frequency, required support, and status.
Access
Label shared agreements and facilitator notes, state who receives each, and follow your access policies.
Follow-up
Set a review date, coordinator, commitments to check, amendment method, and unresolved-issue route.
Related tools
Use a separate intake or incident record when the situation calls for it, and keep feedback, discipline, and counseling workflows distinct from the shared resolution plan.
Create a structured channel for employees to report a workplace concern before it is routed for review.
Open toolRecord dates, people, event details, witnesses, and immediate actions for a workplace incident.
Open toolCollect a first-person account with a consistent structure for internal review.
Open toolGather ongoing workplace feedback outside a specific resolution meeting.
Open toolOffer a complaint intake option that does not require the reporter's name.
Open toolDocument a separate corrective-action workflow when resolution and discipline are not the same process.
Open toolFAQ
Practical answers for HR managers, people leaders, school counselors, and other facilitators.
A conflict resolution form records a facilitated conversation: participants, separate perspectives, events, impact, agreements, unresolved topics, actions, owners, dates, and follow-up. It supports a consistent process but does not decide who is right.
Include participants, facilitator, date, setting, neutral summary, matching perspective sections, shared goals, actions, owners, dates, support, unresolved items, follow-up, and acknowledgment. Label facilitator notes separately.
Yes. Give each participant the same questions in separate sections. Explain who can view responses, then transfer agreed points into a shared action plan.
Use age-appropriate reflections and trusted-adult support. Ask what happened, its impact, possible repair, and the check-in date. Follow school policies for access, guardian communication, and escalation.
No. A resolution form covers a facilitated conversation and commitments. Complaint and incident forms intake concerns for review. Use another reporting or safeguarding route when policy requires it.
Yes. Add a checkbox or signature for each participant. State whether acknowledgment confirms receipt, review, or agreement, and provide a way to attach corrections or comments.
Label private notes and keep them out of the shared copy. Configure recipients, explain intended use, follow access and retention practices, and collect only necessary information.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier removes the Makeform badge. You can revise the generated structure, wording, required fields, routing, and follow-up questions before sharing the form.
Give the conversation a clear next step.
