Zapier integration

The Zapier integration sends form submissions into other apps and workflows and is free on every Makeform plan. Open your form’s Automations tab and choose Zapier.

Makeform is a free AI form builder: describe what you want to collect and it builds the form for you, with unlimited forms and submissions on the free plan.

#When to use Zapier

Use Zapier when you want to automate work after someone submits a form.

Common workflows:

• Add a lead to a CRM.
• Create a task from a support request.
• Send a notification to another tool.
• Add a row to a spreadsheet.
• Start an email sequence.

#Connect with Zapier

1. Open your form.
2. Go to the Automations tab.
3. Choose Zapier.
4. Open the Zapier connection.
5. In Zapier, choose Makeform as the trigger app.
6. Choose the form submission trigger.
7. Map Makeform fields into the destination app.
8. Test and turn on the Zap.

You can also open the Makeform Zapier app directly:

Open Makeform on Zapier

#Best practices

• Test with a real submission before turning on the Zap.
• Use stable field names so mappings do not break when labels change.
• Keep required destination fields mapped.
• If a workflow is business-critical, add a notification step for failures.

#Troubleshooting

#Zapier does not show the form

Reconnect Makeform in Zapier, then refresh the trigger setup.

#A mapped field is blank

Check whether the respondent actually answered that field and whether the field name changed.

#The Zap does not run

Check that the Zap is turned on and the Makeform trigger test succeeds.