Work context
Segment without identifying people.
Ask only for context needed to compare experiences. For anonymous surveys, avoid combinations that reveal someone in a small team.
- Department or function
- Work location
- Broad role or tenure band
Unlimited free workplace technology survey builder
Free AI Workplace Technology Survey Generator
Describe your workforce, tools, and upcoming decisions. Makeform creates an editable survey about access, reliability, training, workflow gaps, and priorities, with relevant paths for each employee.
- Unlimited free
- Editable before publishing
- Anonymous response option
- Conditional questions by role and tool
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Sample prompts for the survey builder
Choose a starting point, adapt the prompt, and send it to the Makeform builder.
Prompt ready4 formats
Audience
Employees across departments and work locations
Format
Anonymous pulse survey with role-based branching
Prompt size
340 chars
Brief qualitySends to builder
Example survey structure
Anonymous pulse survey with role-based branching
Prompt exampleEditable in builder
Department, location, and role type
DropdownFirst ask
2
Which tools do you use each week?
Checkboxes
3
Rate access, reliability, and ease of use
Rating scale
4
Which task wastes the most time?
Long answer
5
What should IT improve first?
Multiple choice
Suggested routing tags
Access issue
Training need
Tool request
Ask about the task behind a rating. Task-level answers reveal whether access, workflow, reliability, or training is breaking down.
Step 1
Scope
decisions, workforce groups, and tools
Step 2
Ask
usage, friction, impact, and unmet needs
Step 3
Segment
compare roles, locations, and workflows
Step 4
Prioritize
route support and plan improvements
Better technology decisions
Move beyond a list of favorite tools.
Connect each tool problem to a task, frequency, and impact so IT and HR can sort needs into support, training, access, workflow, and roadmap work.
Branch by role and tool
Show only follow-ups relevant to an employee's location, device, or selected application.
Separate frequency from severity
Distinguish a rare login annoyance from a daily workflow blocker.
Route actionable responses
Tag access, training, and tool needs separately for the right team.
Survey moments
Use the survey when a decision is on the table.
Tie questions to a review, rollout, budget cycle, or support initiative with a clear next step.
Annual tool and device review
Inventory use, duplicated applications, and replacement or equipment needs.
Remote-work experience
Compare connectivity, meetings, file access, and devices by work location.
Post-rollout adoption check
Check access, workflow adoption, confusion, and training needs.
Support trend discovery
Collect recurring friction without passwords, confidential files, or sensitive data.
Survey workflow
From a decision brief to prioritized technology needs.
Build around decisions you can make, then review patterns with enough context to choose a next step.
01
Define the decision
Name the review, purchase, rollout, workforce groups, and tools in scope.
02
Edit questions and branches
Use approved tool names, add role paths, and remove questions you cannot act on.
03
Share with clear expectations
Explain anonymity, reviewers, the closing date, and how findings will be used.
04
Group needs by next action
Separate support, training, access, integration, device, and tool-evaluation needs.
Question quality
Ask for evidence that explains the rating.
Pair ratings with the task, frequency, impact, workaround, and preferred improvement.
Approach
What you learn
Best use
ApproachTool popularity poll
What you learnWhich applications employees say they like or dislike.
Best useA quick signal, but not enough context for purchasing or support decisions.
ApproachGeneral employee survey
What you learnBroad sentiment with one or two technology questions.
Best useTracking overall experience when technology is not the main decision.
Approach
Task-based technology survey
What you learnWhere a tool interrupts work, who is affected, how often, and what might help.
Best usePrioritizing access, training, workflow, integration, device, and application improvements.
Field guide
What a workplace technology survey should include.
Use six sections to connect employee experience with a practical response. Omit demographic details you do not need.
Tool usage
Find the tools behind real work.
Ask which approved tools employees use, how frequently, and for what task.
- Applications and devices
- Usage frequency
- Primary task for each tool
Access and reliability
Locate interruptions precisely.
Separate sign-in, permission, connection, outage, and device problems; never request credentials.
- Access barriers
- Problem frequency
- Task delayed or blocked
Workflow fit
Expose handoffs and duplicate work.
Find where information gets copied, re-entered, exported, or chased between systems.
- Repeated data entry
- Missing integrations
- Current workaround
Confidence and support
Distinguish training from tool failure.
Measure task confidence and ask whether documentation, a demonstration, office hours, or access help fits.
- Confidence with key tasks
- Training topic and format
- Support-channel awareness
Priorities
Force a useful tradeoff.
Ask for one priority and why. Make contact details optional for follow-up.
- Highest-priority improvement
- Expected workflow benefit
- Follow-up permission
Related tools
Continue the employee technology feedback workflow.
Use a broad survey, an employee experience check, or a focused request form when the next question needs a different structure.
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Review finance systems, integrations, and reporting workflows.
Open toolFAQ
Workplace technology survey questions
Practical answers for IT, HR, people operations, and employee experience teams planning a useful survey.
What is a workplace technology survey?
It asks employees about applications, devices, access, reliability, workflows, and support. Results can guide access fixes, training, software reviews, equipment plans, or rollout changes.
What questions should a workplace technology survey include?
Ask about tools, usage frequency, tasks, access or reliability failures, workarounds, confidence, and the most important improvement. Add only necessary role or location context.
Should the survey be anonymous?
Use anonymity when candid pattern-level feedback matters more than individual follow-up. Explain exactly what you collect, and avoid narrow combinations of department, role, and location that could identify someone. If follow-up is useful, make contact details a separate optional question.
How do I keep the survey short for employees who use different tools?
Use tool, role, or location selections to show relevant follow-ups. Only employees reporting a problem should see detailed questions about its frequency, device, and affected task.
How can IT prioritize the responses?
Compare frequency with work impact, then group needs into access, support, training, device, workflow, integration, or application actions. Review examples alongside ratings.
Is the workplace technology survey generator free?
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier removes the Makeform badge; it does not unlock additional usage.
Can I compare remote, hybrid, and office employees?
Yes. Ask for a broad work-location category, then branch into relevant questions about connectivity, meeting rooms, VPN access, devices, or office equipment. Report aggregated groups carefully, especially when a location or work arrangement has very few respondents.
What should respondents avoid entering?
Tell employees not to include passwords, authentication codes, confidential documents, customer records, or other sensitive data in open-text answers or uploads. Ask for the type of problem, tool, task, and business impact instead; route an actual incident through your established support or security process.
Turn tool frustration into a clear next step.
Generate a workplace technology survey employees can answer and teams can act on.
Unlimited freeRole-based question pathsActionable technology priorities