Describe your taxi service and booking rules. Makeform creates a website form for pickup, destination, time, passenger needs, and contact details.
Send new ride requests to email, Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a prompt, tailor it, and send it to the editable Makeform builder.
Audience
Passengers requesting point-to-point rides in town
Format
Short booking request with address and schedule fields
Prompt size
227 chars
Example form structure
Short booking request with address and schedule fields
Passenger name and mobile number
Pickup address and access notes
Destination address
Pickup date and requested time
Passengers and luggage
Suggested routing tags
New booking
Airport ride
Needs confirmation
Collect the requested pickup time and the time-sensitive reason separately, so dispatch can recognize airport, station, and appointment deadlines.
Step 1
Request
passenger, route, and requested time
Step 2
Review
dispatch checks area and availability
Step 3
Confirm
passenger receives ride details
Step 4
Dispatch
driver gets an actionable booking
Better booking details
A structured form asks for the entrance, pickup time, bags, and other operational details before dispatch reviews the ride.
Keep the pickup, landmark, access notes, destination, and optional stops in one submission.
Separate date and time fields clarify requests; flight or appointment details show the deadline.
Conditional questions reveal luggage, child seats, accessibility needs, and group size early.
Common booking flows
Choose a ride type, then adapt its questions and routing rules to your fleet.
Collect door-to-door routes, requested pickup times, passenger counts, and contact details through your website.
Add flight number, airport, terminal, arrival or departure time, luggage, and welcome-board details.
Use conditional questions for wheelchair space, mobility devices, boarding notes, companions, and service animals.
Capture requester and passenger separately, along with an account reference, cost center, or internal booking note.
Build your booking flow
Create the core form, tailor it to dispatch requirements, then share it wherever customers arrange advance rides.
Provide your service area, ride types, fleet choices, booking notice, and dispatch requirements.
Require route and contact fields; reveal flight, return, accessibility, or child-seat questions conditionally.
Notify dispatch and send the passenger a copy or acknowledgment for checking.
Embed the form or share its link, then route submissions to your review tools.
Choose a booking method
Calls suit immediate rides; forms give dispatch readable advance requests.
Field guide
Six focused sections give dispatch useful context without a long questionnaire.
Passenger and contact
Capture requester and passenger separately when someone books for another person.
Pickup
Let customers add a lobby, terminal door, landmark, gate code, or waiting point.
Destination and stops
Separate destination and stop fields make the full route visible before assignment.
Passengers and vehicle
Ask about luggage, child seats, vehicle preference, and bulky items before assignment.
Time-sensitive travel
Conditional fields capture flight, train, or appointment deadlines behind the pickup time.
Assistance and notes
Collect mobility, boarding, service-animal, and communication needs for early review.
Related tools
Create forms for transfers, transport requests, travel, rentals, and fleet inspections.
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Open toolCreate pre-shift or periodic vehicle condition checks for a working taxi fleet.
Open toolStart with a flexible booking flow when your service extends beyond taxi rides.
Open toolFAQ
Practical answers for taxi operators moving advance ride requests onto their website.
A taxi booking form collects contact, route, schedule, passenger, luggage, and special-requirement details for a planned ride. Dispatch reviews the submission before confirming the ride.
Start with passenger contact, pickup, destination, date, time, passenger count, and notes. Add luggage, stops, return, vehicle, airport, and accessibility fields when relevant.
Yes. An airport ride choice can reveal airport, terminal, airline, flight number, time, luggage, and welcome-board fields while keeping local bookings short.
Yes. Add a return choice with another date and time, plus a field for stops in travel order. Keep the final destination separate.
Follow your dispatch process. If the team must check coverage, timing, or availability, tell customers the request remains pending until dispatch confirms it.
Yes. Use conditional fields for accessible vehicles, mobility devices, boarding notes, service animals, companions, and child seats. Offer only options your operation can provide.
Yes. Makeform offers unlimited free forms and responses, so you can generate, edit, publish, and collect taxi booking requests without a response cap. The paid tier removes the Makeform badge.
Submissions arrive in Makeform and can notify reviewers, flow to Google Sheets, or connect through Zapier. Keep acknowledgment separate from confirmation when dispatch reviews requests.
Make every advance request easier to dispatch.
