Describe your spa, treatments, and the information your practitioners need before a first appointment. Makeform turns the brief into an editable spa consultation form for skin concerns, preferences, routines, sensitivities, health notes, and treatment goals.
Send consultation responses to Google Sheets, Slack, and Zapier.
Sample prompts for the builder
Choose a starting point, tailor the wording, and send it to the Makeform builder. Each example shows a practical structure, not a live client response.
Audience
New facial clients
Format
Pre-visit intake with skin profile and goals
Prompt size
243 chars
Example form structure
Pre-visit intake with skin profile and goals
What are your main skin concerns?
How would you describe your skin?
Products used in your current routine
Relevant sensitivities, allergies, or health notes
Optional makeup-free skin photos
Suggested routing tags
New clients
Needs practitioner review
Ready for appointment
Ask clients to distinguish current sensitivities from treatment goals; a concern such as redness is different from the result they hope to achieve.
Step 1
Ask
concerns, routines, preferences, and notes
Step 2
Review
practitioner checks relevant details
Step 3
Prepare
service and setup match the client
Step 4
Update
changes are captured before later visits
Better pre-visit context
Collect priorities before arrival so practitioners can prepare follow-up questions.
Keep concerns, routines, sensitivities, preferences, and appointment context together.
Use conditional logic so facial clients see skin questions while massage clients see pressure, focus-area, and comfort preferences.
Route responses to the practitioner for pre-visit follow-up.
Flexible for the spa menu
Generate a service-specific version, then edit its fields and follow-ups.
Capture concerns, skin behavior, routines, previous reactions, photos, and goals before an esthetician review.
Ask about intended outcomes, pressure, focus areas, areas to avoid, scents, and session comfort preferences.
Collect service-specific skin notes, recent exposure, product preferences, positioning needs, and desired outcomes.
Use a shorter form that expands only when the client reports a new product, reaction, sensitivity, or health note.
Consultation workflow
Generate, publish, and route responses into appointment preparation.
Tell Makeform whether the form is for every new client, a particular service, or a short update before repeat appointments.
Use clear spa terminology, explain sensitive questions, and identify optional fields.
Reveal detail boxes when someone selects a concern, sensitivity, recent reaction, or change that the practitioner should understand.
Share a link in booking confirmations or embed the form, then send each response to the staff workflow used for appointment preparation.
Choose the right intake method
A useful consultation follows your treatments and produces structured details for review.
Field guide
Focus on information staff need for the in-person consultation. Adapt health wording to your services and local requirements.
Client and appointment
Identify the client and booked service, then capture a preferred contact method for pre-visit questions.
Concerns and goals
Combine scannable concern choices with an open field for context and the client's highest priority.
Routine and history
Ask for specific products, routine frequency, previous services, approximate dates, and any reactions.
Sensitivities and health notes
Give clients a clear place to flag sensitivities and relevant notes for practitioner follow-up.
Comfort and preferences
Collect preferences that change the room setup or practitioner approach, including accessibility needs.
Photos and acknowledgment
Explain optional photo use and confirm that the practitioner may review answers during the consultation.
Related tools
Pair consultation details with service-specific intake, booking, and consent workflows using real Makeform tools.
Create a structured skin profile with concerns, observations, routines, and goals.
Open toolCollect the background and preferences needed before a facial appointment.
Open toolBuild a focused consultation flow for facial treatment planning and follow-up.
Open toolGather broader wellness goals, routines, preferences, and relevant notes.
Open toolCollect service, timing, contact, and reservation details before an appointment.
Open toolCreate a separate acknowledgment flow using wording reviewed for your own services.
Open toolFAQ
Practical answers for spa owners building a useful pre-visit questionnaire.
It is a pre-visit questionnaire for client concerns, goals, routines, preferences, sensitivities, and relevant notes. Staff use responses to prepare follow-up questions.
Ask for appointment details, concerns, desired outcomes, routines, previous treatments, sensitivities, relevant health notes, comfort preferences, and areas to avoid. Request only details your team needs.
Yes. Start with a service selector, then show skin questions for facials, pressure and focus prompts for massage, or product and positioning questions for body treatments.
Yes. Add an optional file upload, explain what to photograph and how it will be used, and let clients continue without an image.
Keep each service path focused. Use choices for common concerns, open text for context, and conditional follow-ups when details are needed. Make returning-client updates shorter.
Yes. Makeform offers unlimited free forms and responses, so you can generate, edit, publish, and collect consultations without a response cap. The paid tier removes the Makeform badge.
Explain why details are requested, ask only what is relevant, limit staff access, and follow applicable privacy and retention requirements. The form does not replace practitioner judgment.
Responses arrive in Makeform and can route to Google Sheets, Slack, or Zapier. Use a staff destination checked before appointments and tags for needed follow-up.
Make every first visit feel prepared.
