Describe your product and review process. Makeform creates a software enhancement request form for the problem, desired outcome, affected users, impact, evidence, and files.
Send enhancement requests to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a prompt, adapt it to your software, or send it to the builder. Each example shows a practical intake structure.
Audience
Customers suggesting improvements to a SaaS product
Format
Public intake form with product-area routing
Prompt size
330 chars
Example form structure
Public intake form with product-area routing
Which product area is involved?
What are you trying to accomplish?
What happens in the current workflow?
How often does this affect you?
Screenshots or examples
Suggested routing tags
New capability
Workflow improvement
Needs triage
Ask for the problem before the feature idea so reviewers see the blocked workflow and desired outcome.
Step 1
Capture
problem, users, outcome, and evidence
Step 2
Route
product area and request type identify an owner
Step 3
Triage
impact, frequency, effort context, and duplicates
Step 4
Respond
requester receives a clear next-step message
Better enhancement intake
Structured intake explains the job, friction, audience, and consequence without asking submitters to write a product specification.
Separate the obstacle from the solution so reviewers understand the need and can consider alternatives.
Dropdowns for application, module, platform, and type support ownership and duplicate review.
Capture affected roles, frequency, consequence, and workaround as comparable review signals.
One form, distinct requesters
Conditional sections give customers, employees, support agents, and administrators relevant questions in one intake structure.
Capture goals, product areas, frequency, screenshots, and research permission.
Add department, application owner, affected colleagues, manual work, and deadline context.
Attach conversation context, affected accounts, examples, and known workarounds.
Reveal integration, API, data, role, and platform questions when relevant.
Build the intake workflow
Generate the structure, add your product taxonomy, then connect submissions to the review workflow.
Name the requesters, software areas, and whether intake is public, internal, or support-led.
Add product areas, require problem and outcome fields, and show relevant technical follow-ups.
Send requests to an inbox, sheet, Slack channel, or connected workflow for assignment.
Check clarity and duplicates, investigate the need, and respond without promising delivery.
Email vs ideas board vs form
A structured software enhancement request form creates consistent inputs for routing and discovery while leaving prioritization to the team.
Field guide
Six sections provide discovery context without asking requesters to estimate effort or define the final design.
Requester context
Collect role, team, contact details, and relationship to the product so reviewers know the perspective and follow-up contact.
Product scope
Use controlled choices for application, area, platform, and request type. Add a page URL when useful.
Problem & outcome
Separate the user's goal, current obstacle, successful outcome, and optional solution suggestion.
Impact signals
Ask how often the issue occurs, which roles encounter it, how many people are affected, and the consequence.
Evidence & workaround
Screenshots, sample outputs, recordings, and workarounds show the gap and today's difficult steps.
Triage & follow-up
Use internal owner and theme labels. Explain the review process without suggesting that submission guarantees scheduling.
Related tools
Separate enhancements from defects, access needs, service work, and broader feedback.
Collect new capability ideas with user goals, context, impact, and examples.
Open toolCapture reproducible defects, environments, expected behavior, and evidence.
Open toolGather broader reactions to product experiences, strengths, friction, and outcomes.
Open toolScope requests that need deliverables, stakeholders, timing, and project review.
Open toolRoute operational support and fulfillment work through a distinct service queue.
Open toolCollect system, role, business reason, duration, and approver context for access needs.
Open toolFAQ
Practical answers for product managers, IT teams, and operations leaders creating a consistent improvement intake process.
It is structured intake for improvements to existing software. It records the product area, user problem, desired outcome, impact, frequency, workaround, evidence, and contact so product or IT teams can investigate and route the need.
Include requester details, product area, user goal, current workflow, problem, desired outcome, affected roles, frequency, impact, workaround, files, deadline context, and follow-up permission. Keep the suggested solution separate from the problem.
A bug report describes broken behavior and needs reproduction steps, environment, version, and errors. An enhancement request improves working software and needs the user goal, limitation, audience, and desired outcome.
Ask about urgency and why a date matters, but also collect frequency, audience, blocked work, workaround, and risk. The product or IT team can prioritize after intake.
Yes. Use dropdowns for application, module, platform, or type, then connect submissions to the relevant workflow. Conditional sections can collect API, reporting, or device details.
Use consistent product areas and themes, ask for searchable problem descriptions, and compare new submissions during triage. Link matching needs to a shared theme while preserving each requester's evidence.
Yes. Makeform provides unlimited free forms and responses, so you can generate, edit, publish, and collect enhancement requests without a submission cap. The paid tier removes the Makeform badge.
Confirm that the team will review it, route it to an owner, check clarity and duplicates, investigate the need, and respond when appropriate. Do not present submission as a promise to build or schedule the enhancement.
Give every software idea useful context.
