Leadership and priorities
Ask how priorities appear in decisions.
Avoid asking only whether management cares about safety; most respondents can predict the expected answer. Ask what employees observe when schedule, quality, staffing, and safety compete. Include senior leadership and immediate supervisors separately because employees may experience them differently.
- Leaders explain safety decisions and allocate needed resources.
- Supervisors model expected practices during routine and urgent work.
- Employees see consistent priorities when deadlines are under pressure.