Describe your property and move-in process. Makeform creates a resident onboarding form for household contacts, emergency details, arrival plans, access requests, utilities, and acknowledgments.
Route onboarding details to email, Google Sheets, Slack, and Zapier.
Sample prompts for the builder
Choose a starting prompt, customize it, or send it to the Makeform builder.
Audience
New residents in a managed apartment building
Format
Conditional move-in intake
Prompt size
260 chars
Example form structure
Conditional move-in intake
Primary resident and unit
Household members and emergency contact
Move-in date and arrival window
Parking, elevator, or pet details
Welcome materials received
Suggested routing tags
Ready for move-in
Needs follow-up
Access request
Ask for a move-in window, not only a date, so staff can coordinate elevators, parking, and keys.
Step 1
Collect
resident, household, and emergency contacts
Step 2
Coordinate
arrival window, parking, elevator, and keys
Step 3
Prepare
utilities, access requests, pets, and vehicles
Step 4
Handoff
welcome information reviewed and team notified
A smoother property handoff
One structured intake keeps contacts, elevator requests, pet notes, and other arrival details together.
Gather resident, co-occupant, communication, and emergency details in reviewable fields.
Reveal parking, elevator, loading, and key questions only when relevant.
Track utilities, welcome materials, key steps, and items needing attention.
Adapt it to the property
Keep core contacts consistent, then tailor logistics to the property.
Coordinate elevators, parking, access, and arrival windows.
Track utilities, keys, contacts, vehicles, and maintenance preferences.
Collect room, arrival, bicycle, roommate, and notification details.
Organize authorized contacts, access, deliveries, and communications.
Resident onboarding workflow
Turn your handoff process into an ordered resident experience and structured staff submission.
Name the property, resident group, pre-move-in tasks, and staff owners.
Add units and windows, require contacts, and conditionally show logistics questions.
Send the mobile-friendly link with the resident's welcome message.
Notify staff, send spreadsheet rows, and tag answers needing follow-up.
Form vs email vs static checklist
A form keeps answers together and makes missing details visible.
Field guide
Use these six sections as an outline, removing unused fields and marking optional questions.
Resident profile
Start with the primary resident and unit. Separate phone, email, and contact preference for consistent routing.
Emergency contacts
Use dedicated emergency-contact fields instead of a notes box. Keep authorized contacts separate when your process distinguishes them.
Move-in logistics
Ask for an arrival window, then conditionally collect elevator, loading, parking, delivery, or alternate key-collector details.
Property setup
A short status checklist shows residents and staff which utility and access tasks remain incomplete.
Conditional details
Branch from yes-or-no questions so only residents with a pet, vehicle, access request, or special delivery see follow-ups.
Welcome handoff
End with a checklist for maintenance instructions, property contacts, hours, deliveries, and community information.
Related tools
Use focused forms for applications, inspections, and maintenance.
FAQ
Practical answers for property managers designing a repeatable new-resident intake.
It is a move-in intake for household contacts, emergency contacts, arrival plans, vehicles, pets, access requests, utilities, and welcome confirmations. It focuses on the operational handoff after application steps.
Start with resident, co-occupant, unit, contact preference, and emergency contact. Add arrival timing, keys, parking, vehicles, pets, utilities, access requests, and acknowledgments when relevant. Require essential routing fields and keep notes optional.
An application supports the pre-move-in selection process. Onboarding organizes contacts, move-in coordination, setup, and communications once the property is preparing for a resident.
Yes. Conditional logic can reveal pet, parking, vehicle, or elevator details only after the relevant answer, keeping other residents on a shorter path.
Yes. Share the published link before move-in. Use short labels, grouped sections, choice fields, and only the long-answer boxes that residents need.
Yes. Makeform supports unlimited free forms and responses, including generating, editing, and publishing the onboarding form. A paid tier is available to remove the Makeform badge, but residents can still submit the free form without an invented response cap.
Send submissions to the property inbox and notify move-in staff. You can also route rows to Google Sheets or selected details through Slack or Zapier. Assign an owner to flagged requests.
Add checkboxes for welcome items such as maintenance instructions, property contacts, package guidance, or community information. Use your organization's reviewed wording for policies and separate specialized documents when required.
Make every move-in easier to coordinate.
