Describe your repair work and estimating needs. Makeform creates a customer-ready form for symptoms, item details, photos, access, and urgency.
Route requests to email, Google Sheets, Slack, and Zapier.
Sample prompts for the builder
Choose a repair workflow, adjust its prompt, or send it to the Makeform builder.
Audience
Drivers requesting a preliminary repair quote
Format
Vehicle intake with symptoms and photos
Prompt size
256 chars
Example form structure
Vehicle intake with symptoms and photos
Vehicle year, make, model, and mileage
What symptom are you noticing?
When does the problem occur?
Upload warning lights or damage photos
Is the vehicle safe to drive to the shop?
Suggested routing tags
Needs photos
Ready to review
Site visit needed
Ask what happened, when it started, and what has been tried so technicians can distinguish old work from a new symptom.
Step 1
Describe
customer explains the item, symptom, and timing
Step 2
Document
photos, model numbers, dimensions, and access details
Step 3
Review
shop checks scope and identifies missing information
Step 4
Quote
business follows up with pricing or a visit request
Better repair intake
Ask every customer for the same job-defining facts, then decide whether the next step is a quote, diagnostic, or visit.
Capture the item, location, symptoms, timing, and prior work before estimator review.
Keep damage views, model labels, plans, and documents with the submission.
Separate remotely reviewed requests from jobs needing diagnosis or a visit.
Adapt it to the trade
Replace the sample categories, service area, and equipment list with the facts your team prices.
Vehicle identity, mileage, warning lights, drivability, photos, and towing needs.
Brand, model, serial label, error code, troubleshooting, and priority.
Location, material, dimensions, damage cause, occupancy, and access.
Asset ID, hours, downtime, failure mode, site contact, and access.
Quote-request workflow
Generate the form, tailor its questions, and share one intake link.
Name the repairs, service area, and evidence an estimator needs.
Add categories and conditional follow-ups for each repair type.
Place the form on your website, quote page, or email signature.
Check scope, ask for missing facts, then quote or schedule an inspection.
Form vs call vs generic contact box
A structured form gives estimators consistent facts and attachments.
Field guide
Understand likely scope without asking customers to diagnose it. Keep technical questions clear and offer an unsure option.
Customer and location
Confirm service coverage and reach the decision-maker. For field work, distinguish billing and access contacts.
Asset identity
Ask for identifiers your trade uses to match parts, manuals, or service history, with an option for unavailable labels.
Symptoms and history
Ask about observable symptoms, when they appear, what changed, and any previous repair or troubleshooting.
Photos and documents
Request useful views: wide photos establish context, while close photos show damage, labels, or error displays.
Scope and urgency
Ask what outcome the customer wants and why timing matters, then confirm availability directly.
Quote boundaries
Explain that hidden conditions, diagnosis, measurements, parts, or site findings may require follow-up before pricing.
Related tools
Connect quote intake with repair requests, inspections, approvals, and pricing forms.
Collect repair symptoms, room details, access, and preferred times.
Open toolCreate a general intake route for people reporting items or areas that need repair.
Open toolBuild a broader quote request when the work is not limited to repair services.
Open toolGather vehicle identity, damage, symptoms, history, and customer details.
Open toolDocument equipment condition and findings before deciding what maintenance is required.
Open toolRoute proposed maintenance work and supporting details to the person who can approve it.
Open toolFAQ
Answers for repair shops, contractors, estimators, and service coordinators.
It is an intake form for describing a broken item, damaged area, or malfunctioning system before pricing. It collects contact details, symptoms, photos, timing, and access needs for review.
Include customer details, location, repair category, item identity, symptoms, start date, prior work, photos, urgency, and follow-up times. Add useful model numbers, mileage, materials, dimensions, or error codes.
Yes. Request a wide context image, close photos of damage or symptoms, and a clear model label or error display. Plans, invoices, or inspection notes can provide more context.
Yes. Conditional logic can show model and error-code fields for appliances, mileage for vehicles, or dimensions and access questions for property repairs.
Only when your rules cover the collected facts. Diagnosis, hidden conditions, measurements, access, and parts may require a preliminary estimate, fee discussion, or on-site assessment instead.
Ask what they observe, when it occurs, what changed before it began, and what troubleshooting they tried. Give examples and an unsure option so they do not have to guess the cause.
Yes. Makeform provides unlimited free forms and responses, so you can generate, edit, publish, and collect repair quote requests without a form or response cap. The paid tier removes the Makeform badge.
Not necessarily. Review the details, clarify scope, and inspect when needed before pricing. Label preliminary estimates and explain which conditions could change the proposed work or price.
Turn inquiries into reviewable requests.
