Describe your program, outcomes, and participants. Makeform creates a focused evaluation survey with goal-aligned ratings, change reflection, open feedback, and questions for improving the next cycle.
Send evaluation responses to Google Sheets, Slack, and Zapier.
Sample prompts for the survey builder
Choose an example, replace its goals and activities, or send the prompt to the builder.
Audience
Participants completing a mentoring cycle
Format
Outcome scales with relationship and activity feedback
Prompt size
268 chars
Example survey structure
Outcome scales with relationship and activity feedback
How often did you participate?
How has your confidence changed?
How supported did you feel?
What made participation difficult?
What should we change next time?
Suggested analysis tags
Goal progress
Participation barriers
Follow-up requested
Turn each program goal into a question participants can answer from experience; avoid asking whether the program was successful as one broad yes-or-no item.
Step 1
Define
goals, audience, and decisions
Step 2
Measure
participation, outcomes, and experience
Step 3
Explain
barriers, strengths, and suggestions
Step 4
Improve
review themes and plan changes
Evaluation that leads somewhere
A satisfaction score cannot show which activities helped or what should change. Goal-aligned questions make feedback actionable.
Translate each outcome into a plain question about knowledge, confidence, skills, access, or behavior.
Use labeled scales for patterns, then comments to explain scores and helpful activities.
Separate strengths, barriers, follow-up, and ideas so coordinators can assign next steps.
Four useful evaluation views
Cover participation, change, delivery, and improvements. Keep only the views relevant to team decisions.
Capture activities attended and optional audience context to understand who participated and where participation dropped.
Ask about changes in knowledge, confidence, skills, connections, or intended actions using measures tied to goals.
Review facilitation, materials, communication, schedule, location, and accessibility, with not-applicable options.
Ask what helped, what made attendance difficult, what should change, and what support participants want.
Program evaluation workflow
Provide the purpose, audience, activities, outcomes, and decisions. Review the draft with delivery and analysis staff.
Name the activities, audience, intended outcomes, and decision the evaluation will inform.
Remove double questions. Add not sure, did not use, or prefer not to answer where appropriate.
Test on a phone as a frequent attendee and early exit. Check branches, labels, and required fields.
Map items to goals, define comment themes, assign follow-up, and identify decisions responses can influence.
Choose useful evidence
Combine comparable measures with participant explanations instead of relying on one overall score.
Field guide
Use these six sections, keeping questions that support outcomes, decisions, follow-up, or improvement.
Purpose and scope
Name the program period, who should respond, and how feedback will be used. Describe identification according to the form you configure.
Participation
Ask which activities respondents used before they rate them, and route people past irrelevant sections.
Goal measures
Write one statement per outcome with a fully labeled scale. Ask about participant-observed change without claiming causation.
Program experience
Measure facilitator support, activities, materials, communication, pacing, and environment separately so a score points to a specific issue.
Access and barriers
Offer relevant choices such as schedule, transportation, caregiving, cost, language, technology, location, and accessibility.
Reflection and next steps
Ask about the most useful part, one change, remaining needs, and the next action. Keep follow-up contact separate.
Related tools
Use separate forms for baseline measures, activity feedback, volunteers, and audiences needing different paths.
Review one workshop, session, or activity with focused outcome and delivery questions.
Open toolCreate matched baseline and follow-up measures for a defined intervention period.
Open toolCollect volunteer perspectives on preparation, support, workload, and participant needs.
Open toolAsk students or families about activities, belonging, communication, and scheduling.
Open toolEvaluate instruction, course materials, learning activities, and perceived progress.
Open toolBuild a broader questionnaire when the project extends beyond one program cycle.
Open toolFAQ
Program evaluation answers.
It gathers participant perspectives on participation, goals, delivery, barriers, and improvements. Use it with program plans, participation records, and other measures to understand what people used, what they believe changed, and what support remains.
Ask about activities used, one measure per goal, delivery factors, and barriers. Close with the most helpful activity, one change, remaining needs, and optional follow-up. Collect context only for a planned comparison.
List each outcome and what participants can report. Turn job readiness into separate resume, interview, and search-confidence items. Keep one concept per item, use labeled scales, and connect each measure to a decision.
Use a short baseline and repeat the measures later when possible. Otherwise ask about levels before and now, reporting this as recalled, self-reported change. Use identical labels and do not claim causation.
Keep questions needed for decisions: participation, key goals, delivery, barriers, and comments. Route people past activities they did not experience. Test on a phone and base the completion estimate on testing.
Ask which activity helped most, what made participation difficult, what should change, and what support is needed. Keep comments optional and plan how staff will theme responses and handle follow-up.
Review response counts, participation, and goal measures using the original labels. Compare planned groups carefully. Document comment themes, retain uncommon concerns, and connect findings to proposed changes.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting program evaluation survey responses. The paid tier removes the Makeform badge. Revise outcomes, activities, wording, and branches before sharing.
Turn participant experience into a clearer next program cycle.
