Describe your services and scheduling process. Makeform creates a website form for pest signs, affected areas, property details, access, photos, and appointment preferences.
Route service requests to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a prompt, tailor it, or send it to the builder. Each structure is an example, not a live AI result.
Audience
Homeowners requesting an inspection or treatment
Format
Guided request with photos and scheduling
Prompt size
299 chars
Example form structure
Guided request with photos and scheduling
Contact and service address
What pest or signs have you noticed?
Where and when did activity appear?
Upload useful photos
Preferred appointment windows
Suggested routing tags
New inspection
Urgent activity
Existing customer
Ask where and when signs appeared, not only which pest the customer suspects. Those details help staff prepare even when the identification is uncertain.
Step 1
Describe
pest signs, areas, and timeline
Step 2
Triage
urgency, property, and safety details
Step 3
Schedule
service window and access confirmed
Step 4
Dispatch
technician receives a complete request
Better service intake
A focused request captures evidence, location, urgency, and access details before staff call or schedule.
Ask about droppings, damage, sounds, nests, and rooms. Include unknown when customers cannot identify the pest.
Show unit-access questions for rentals, account details for existing customers, or wildlife safety guidance only when those answers apply.
Send the address, times, photos, and callback details together to the right workflow.
Built around each property
Adapt the form to your customers and sites while keeping dispatch intake consistent.
Rooms, timeline, prior treatments, photos, and availability.
Site zones, hours, account, access, and site contact.
Property, unit, tenant notice, entry permission, and ticket.
Sightings, sounds, entry points, photos, and danger guidance.
Request workflow
Create the form, place it on your site, and route submissions to schedulers.
List the pests, property types, coverage areas, and scheduling details you handle.
Add service zones, urgency choices, and follow-ups based on pest, property, or customer status.
Share a link or embed the form on your service website.
Move structured submissions into scheduling, triage, or account follow-up.
Purpose-built intake
A generated intake starts the conversation with practical details organized.
Field guide
Use these six sections to reduce follow-up before a technician reviews the site.
Customer and property
Collect reliable contact and service-location details. Ask whether the requester is an owner, tenant, manager, or business contact.
Observed evidence
Customers may know the sign but not the species. Offer common pests plus unknown, then ask about droppings, damage, bites, sounds, nests, or sightings.
Areas and spread
Use location checkboxes for kitchens, bedrooms, attics, crawlspaces, exteriors, storage areas, or commercial zones.
Photos and history
Collect photos of pests, droppings, nests, damage, or openings. Pair them with previous service and treatment questions.
Access and site context
Ask about occupants, pets, gates, parking, restricted spaces, tenant notice, and permission to enter. These details support scheduling and access.
Timing and routing
Ask for several appointment windows. Use urgency choices and conditional guidance, then route residential, commercial, and account requests appropriately.
Related tools
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Open toolFAQ
Practical answers for pest control operators building a clearer website intake.
It is an online intake for describing pest activity and requesting help. It collects contact, property, signs, affected areas, timing, photos, access, and appointment preferences before staff call or schedule.
Ask what the customer saw or heard, where and when it happened, frequency, and possible spread. Include common pests plus unknown; descriptions and photos can be more useful than a guess.
Yes. Request close photos of the pest or sign and wider photos of the area, with optional captions. Images support triage while the technician still assesses the site.
Yes. Use a property-type choice and conditional sections. Rentals can ask about unit, notice, and entry permission; commercial requests can ask about zones, hours, account, restrictions, and site contact.
Use clear urgency reasons, show situation-specific guidance, and alert appropriate staff. Do not promise unavailable emergency response. For immediate danger, direct people to the appropriate local emergency resource.
Yes. Ask whether service is new, recurring, or a follow-up, and collect an account or visit reference. Conditional questions and connected workflows can support separate queues.
Yes. Makeform provides unlimited free forms and responses, so you can generate, edit, publish, and collect requests without a free-plan response cap. The paid tier removes the Makeform badge.
Submissions appear in your Makeform inbox. Notifications and integrations such as Slack, Google Sheets, and Zapier can support scheduling, dispatch, or follow-up. Test the route before launch.
Replace vague web inquiries with dispatch-ready details.
