Describe the finished landscaping work and feedback you need. Makeform creates a focused survey covering the job, crew, service quality, communication, and follow-up.
Send completed-job feedback to Slack, Google Sheets, and Zapier.
Sample prompts for your survey
Choose a job scenario, edit its prompt, or send it to the builder. These fields are example structures, not live AI output.
Audience
Homeowners after planting, sod, or hardscape work
Format
Short post-project survey with ratings and comments
Prompt size
300 chars
Example survey structure
Short post-project survey with ratings and comments
Project, property, and date
Rate communication, crew, and work
Did the result match the agreed scope?
What went well or needs attention?
Upload a photo of a concern
Suggested routing tags
Positive feedback
Follow-up needed
Service recovery
Include a job reference or service date to match each response with the right property and crew.
Step 1
Complete
crew closes the job or visit
Step 2
Send
customer receives the right survey
Step 3
Review
ratings and comments reach the team
Step 4
Follow up
concerns go to an owner with job context
Feedback tied to the work
A generic rating cannot identify which crew, property, or service needs attention. Capture routing details, then ask actionable questions.
Collect a job number, service date, property address, or account site so feedback reaches the correct project record and supervisor.
Separate communication, punctuality, crew conduct, property care, cleanup, and workmanship instead of hiding everything inside one overall score.
When a customer flags unfinished work, collect the affected area, comments, photos, urgency, and contact preference in the same submission.
Built around landscaping jobs
A patio installation and weekly mowing visit need different surveys. Start with the nearest workflow, then adjust its rating criteria.
Confirm the agreed scope, communication, plant or material quality, site care, final walkthrough, and remaining punch-list items.
Measure arrival reliability, mowing and edging, bed care, cleanup, gate handling, and whether any zone was missed.
Gather site-level scores, recurring concerns, priority, account-manager responsiveness, and a request for the next review conversation.
Check that agreed areas were cleared, debris was handled correctly, paved surfaces were tidy, and no work remains open.
Survey workflow
Generate the survey, tailor it to the work order, and route each response to the right owner.
Name the service type and the quality checks that matter to your operation.
Require job identifiers and show concern details only after a low score or unfinished item.
Send the public link after completion and identify the property and service date.
Review submissions, alert the service team, and assign flagged concerns to an owner.
Specific beats generic
Choose a method your team can connect to a job and act on.
Field guide
Six sections give customers context and give the company enough detail to respond.
Job identity
Use identifiers your office recognizes so every response matches the right site and service.
Communication
Ask whether scope, schedule changes, access needs, and care instructions were communicated clearly.
Crew experience
Separate workmanship from the on-site experience with neutral ratings and comments.
Result quality
Use visible criteria: scope completion for installations or mowing, edging, beds, and debris for maintenance.
Concern details
After a low rating, ask where the issue is, what was expected, and what needs inspection.
Next action
Separate comments shared for awareness from requests needing a call, inspection, or return visit.
Related tools
Use a broader satisfaction survey when the landscaping context is unnecessary, or create intake and maintenance forms for the work customers request next.
Create a general satisfaction survey for customers across multiple services or locations.
Open toolCollect open-ended feedback when a formal post-job scorecard is more structure than you need.
Open toolAsk account and project clients about communication, delivery, and the overall working relationship.
Open toolCapture new landscaping inquiries, property details, requested work, and customer availability.
Open toolTurn service needs into structured requests the office can review and schedule.
Open toolCollect issue location, description, priority, access details, and supporting photos for follow-up work.
Open toolFAQ
Answers for landscaping teams collecting feedback after completed work.
It is a post-job questionnaire that identifies the property and service, measures communication, crew conduct, workmanship, cleanup, and satisfaction, and collects concerns or follow-up requests.
Send it after the customer can inspect the work. For installations, use the final walkthrough. For recurring maintenance, survey selected visits or use a regular account-review interval.
Identify the job or site; rate communication, reliability, crew, property care, cleanup, workmanship, scope completion, and satisfaction; then collect comments, concern location, photos, and contact permission.
Keep the main path focused on measures your team reviews. Use conditional questions so missed-area details, photos, urgency, and follow-up appear only when relevant.
Yes. Use separate versions or conditional logic. Installation customers can assess scope completion; maintenance customers can assess mowing, edging, bed care, cleanup, and gates.
Yes. Show a file upload after a customer reports a missed or damaged area. Also ask for its location and a short description.
Yes. Makeform provides unlimited free forms and responses. Generate, edit, publish, and collect feedback without a response cap; the paid tier removes the Makeform badge.
Responses reach your Makeform inbox and can flow to Google Sheets, Slack, or Zapier. Job and site identifiers help route concerns to the responsible manager.
Turn completed work into useful feedback.
