Describe your audience and research decision. Makeform creates a landlord survey covering property context, renting experience, maintenance, tenant relations, service feedback, and comments.
Route landlord survey responses to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a research goal, adapt the details, and send the editable prompt into the builder.
Audience
Private landlords participating in local housing programs
Format
Ten-minute mixed-method survey
Prompt size
266 chars
Example survey structure
Ten-minute mixed-method survey
How many rental units do you manage?
Which housing programs do you use?
Rate inspections, payments, and communication
What makes participation difficult?
May our team contact you?
Suggested routing tags
Small portfolio
Maintenance concerns
Follow-up requested
Segment by unit count because small and large portfolios often face different constraints.
Step 1
Define
decision, landlord segment, and research period
Step 2
Ask
balanced questions with relevant branching
Step 3
Segment
portfolio, property, and experience context
Step 4
Act
themes, priorities, and requested follow-up
Better landlord research
Connect each opinion to portfolio context, a rental workflow, and a decision your team can make.
Show program questions to participants and software questions to users, keeping paths relevant.
Use unit bands, property type, area, and management model to reveal differences.
Follow ratings with a focused comment prompt explaining the score.
Research goals
Start with your situation, then use program, market, or product language landlords recognize.
Study awareness, inspections, payments, communication, barriers, and desired support.
Map vacancy, applications, rent, maintenance, documents, and communication.
Test familiarity and responses with neutral scales and comment space.
Measure touchpoints, uncover needs, and invite optional interviews.
Survey workflow
Give context, avoid unnecessary property details, and organize submissions for review.
State the program, product, maintenance, or consultation decision and which landlords should respond.
Use exclusive portfolio bands, balanced labels, not applicable, and consistent time frames.
Skip irrelevant ratings and branch reported difficulties to short diagnostic follow-ups.
Compare segments, code comment themes, and record findings for follow-up without exposing individuals.
Question design
Combine structured comparisons with targeted open text for unanticipated experiences.
Field guide
Six sections keep research centered on rental property management.
Respondent profile
Ask for portfolio bands, experience, broad area, and management model. Avoid exact addresses unless property-level follow-up is essential.
Property context
Capture property type, age band, occupancy pattern, and program participation before service ratings.
Rental operations
Ask how vacancies, applications, rent, documents, and messages are handled. Pair task frequency with effort.
Maintenance
Ask how requests arrive, access is arranged, contractors cause delays, and progress is tracked. Use consistent reporting periods.
Relationships and support
Separate tenant communication, agency contact, inspections, payments, and support. Overall ratings hide what needs attention.
Priorities and follow-up
Ask for the top improvement and one final comment. Keep interview interest and contact optional.
Related tools
Use a broader survey builder, focused satisfaction research, and operational forms for the next questions your housing or property team needs to answer.
Build another structured questionnaire for a different housing audience or research goal.
Open toolMeasure satisfaction with a landlord service or property-management product by touchpoint.
Open toolCollect repair details from tenants in a structured operational intake.
Open toolGive renters a consistent route to describe concerns and request follow-up.
Open toolCreate a separate application workflow for prospective tenants.
Open toolGather structured property preferences from buyers in another real-estate workflow.
Open toolFAQ
Practical answers for housing agencies, researchers, and proptech teams preparing landlord outreach.
A landlord survey is a questionnaire that gathers rental-property owners' and managers' experiences, opinions, needs, and priorities. A housing agency might study program participation, inspections, or support. A proptech team might study rent collection, maintenance, communication, or software workflows.
Include portfolio context, years of experience, property types, management model, relevant rental workflows, maintenance experience, tenant communication, service or program touchpoints, current pressures, and improvement priorities. Ask only the profile questions needed to interpret results.
Keep it as short as the research decision allows. Group questions by topic, use branching to hide irrelevant sections, and estimate completion time after testing the final version. A focused survey with one clear goal is easier to complete than a catch-all annual questionnaire.
Use anonymous collection when candid feedback matters and individual follow-up is unnecessary. If interviews are useful, make contact details optional and explain how they will be used. Avoid collecting exact property addresses or tenant information merely for segmentation.
Describe programs or proposals neutrally, ask one idea per question, use balanced response labels, and include not applicable when respondents may lack experience. Replace wording such as how helpful was our excellent service with a direct satisfaction or experience question.
Yes. Conditional paths can show participation questions to landlords who use a program, detailed workflow questions to relevant software users, or maintenance follow-ups to respondents reporting delays. Test every path before distribution so required questions do not trap respondents.
Start with the decision the survey supports. Compare structured results by relevant segments such as portfolio band or management model, check how many respondents answered each item, and code comments into a small theme list. Treat small groups cautiously and avoid reporting details that identify individuals.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier removes the Makeform badge, so you can create and run the survey without an invented response cap or trial deadline.
Hear how renting works from the people managing it.
