Describe what you ship and where it goes. Makeform creates an international shipping form with recipient, customs, package, and handling fields for fulfillment review.
Route shipment requests to email, Google Sheets, Slack, and Zapier.
Sample prompts for the builder
Choose a workflow, tailor the prompt, or send it to the Makeform builder. Each structure is editable.
Audience
Online stores collecting international delivery details
Format
Customer form with address and customs inputs
Prompt size
377 chars
Example form structure
Customer form with address and customs inputs
Order number and recipient contact
Complete international delivery address
Destination country
Item description, origin, and value
I reviewed the shipment details
Suggested routing tags
Ready to quote
Customs details missing
Fulfillment review
Collect one customs line per item type: a specific description, quantity, value, currency, country of origin, and tariff code when your workflow requires it.
Step 1
Identify
sender, recipient, and destination
Step 2
Describe
contents, origin, value, and purpose
Step 3
Pack
cartons, dimensions, weight, and handling
Step 4
Route
send complete details to fulfillment
Why structured intake matters
Fulfillment needs recipient details, item lines, package measurements, shipment purpose, and destination-specific information before preparing labels and paperwork.
Repeating fields keep each item's description, quantity, value, currency, origin, and tariff code together.
Conditional logic reveals importer, tax identifier, or region fields only for relevant destinations.
Required fields give logistics a consistent request to review and transfer into shipping systems.
Built for cross-border workflows
Choose the closest scenario, then tailor its fields, routing, and instructions to your operation.
Collect destination, phone, delivery notes, and order reference before packing.
Collect consignee, importer, Incoterm, carton, product-line, and document details.
Record shipment purpose, item descriptions, and values for non-sale parcels.
Connect the return to its order, tracking, item, declared details, and outcome.
Shipping intake workflow
Collect repeatedly missing details, then route each response through one review path.
Describe the requester, destinations, products, and details fulfillment expects.
Add destinations, item lines, units, currencies, handling questions, and uploads.
Show return, commercial, or special-content questions only when relevant.
Notify fulfillment and route responses to the inbox or connected tools.
Form vs email vs carrier screen
The intake form gathers facts for review; it does not replace carrier labels or customs documents.
Field guide
Use six sections for cross-border shipment facts, tailored to your carrier, destination, catalog, and review process.
Parties and contacts
Capture the sender, consignee, and a contact for questions. Business shipments may also need an importer or duties-and-taxes contact.
Destination
Separate the address into structured parts. Add a local phone and delivery instructions for carrier follow-up.
Contents and customs data
Use one repeating group per item type. Specific descriptions such as cotton T-shirts are more useful than merchandise or parts.
Purpose and terms
Sales, gifts, samples, repairs, and returns follow different paths. Ask the purpose, then reveal relevant references or terms.
Packages and handling
Package measurements affect service selection. Add each carton and flag contents requiring review under current carrier rules.
Review and attachments
Include uploads and a final summary. Operations should review responses against current carrier and destination requirements.
Related tools
Build focused forms for addresses, orders, invoices, delivery, suppliers, and returns, using live Makeform tools with their existing URLs.
Collect structured destination details before an order reaches the shipping queue.
Open toolCapture products, quantities, customer contacts, and order notes in one purchase flow.
Open toolGather billing and order references when a shipment needs an invoice workflow.
Open toolOrganize dispatch and local delivery details after fulfillment prepares the parcel.
Open toolCollect supplier identities and contacts for the partners behind your product catalog.
Open toolStart the reverse-logistics process with item, order, condition, and resolution details.
Open toolFAQ
Practical answers for ecommerce, sales, support, warehouse, and logistics teams collecting cross-border shipment details.
It gathers sender, recipient, destination, item, value, origin, package, purpose, and file details for a cross-border shipment. Fulfillment reviews the response before using carrier, broker, or customs systems.
Collect each item's description, quantity, value, currency, origin, and tariff or HS code when available, plus shipment purpose and references. Confirm destination requirements with your carrier or customs specialist.
Yes. Use one repeating group for item lines and another for packages. This keeps each item's description, origin, and value together and each package's dimensions and weight together.
Yes. Conditional logic can show destination identifiers, importer details, return references, commercial terms, or special-content questions only when relevant.
No. It collects facts for review. Your team still uses the appropriate carrier, broker, or customs workflow to create labels and required documents.
Yes. Add uploads for invoices, packing lists, specifications, prior documents, or photos. Explain the files and formats your team needs.
Yes. Makeform offers unlimited free forms and responses, so you can generate, edit, publish, and collect submissions without a response cap. The paid tier removes the Makeform badge.
Responses arrive in the Makeform inbox. Notify fulfillment by email, organize data in Google Sheets, post to Slack, or connect tools through Zapier. Routing tags can show each request's next step.
Replace incomplete shipping requests.
