Buyer and order
Give every request a reliable contact.
The buyer may differ from the recipient, so collect each person's contact information separately.
- Buyer name, email, and phone.
- Occasion, quantity, and company.
- Contact choice for substitutions.
Describe your baskets, customization rules, and delivery area. Makeform creates an order form for basket choices, add-ons, gift messages, recipients, and fulfillment details.
Send new gift basket orders to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a prompt, adapt the products and policies, then send it to the builder.
Audience
Customers ordering birthday, thank-you, and congratulations gifts
Format
Product order form with conditional add-ons
Prompt size
358 chars
Example form structure
Product order form with conditional add-ons
Which basket and size would you like?
Choose optional add-ons
Gift message for the enclosure card
Recipient and delivery details
Requested delivery date
Suggested routing tags
New order
Needs confirmation
Ready for delivery
Collect buyer and recipient phones separately so delivery questions reach the right person.
Step 1
Choose
basket, size, contents, and add-ons
Step 2
Personalize
occasion, card message, and dietary notes
Step 3
Deliver
recipient, address, date, and access details
Step 4
Fulfill
review, confirm, assemble, and dispatch
A cleaner order handoff
Connect basket selections to the recipient, occasion, card, dietary needs, and delivery window in one submission.
Show themes and sizes first, then reveal compatible flavors, add-ons, packaging, or branding.
Capture card spelling, occasion, colors, exclusions, and substitution choices in separate fields.
Keep the address, phone, date, surprise status, and access instructions with the basket.
Fits your sales model
Choose a sales model, then add your products, delivery area, cutoff dates, and policies.
Offer named designs, sizes, and a manageable list of add-ons.
Group contents by category and show selection limits for each package.
Collect quantity, budget, branding, deadlines, and a recipient spreadsheet.
Record fulfillment choice, cutoff acknowledgment, substitutions, and timing.
Build the workflow
Generate the order path, then refine inventory, customization, and delivery questions.
List themes, sizes, add-ons, selection limits, service areas, lead times, and confirmation rules.
Show pickup windows, delivery details, or a bulk recipient upload only when relevant.
Preview required choices, message limits, allergy prompts, and substitution options on mobile.
Notify the team or send structured responses to a connected workflow.
Choose the right intake method
A structured form preserves essential choices that disappear across calls, emails, and messages.
Field guide
Identify the buyer, define the basket, preserve personalization, and capture fulfillment details.
Buyer and order
The buyer may differ from the recipient, so collect each person's contact information separately.
Basket and size
Use recognizable product names, short descriptions, and sizes. Hide unavailable combinations from the order path.
Contents and add-ons
Group contents in assembly order. State selection limits and show only compatible add-ons.
Message and restrictions
Separate printed card text from staff notes. Route reported allergies for review before confirmation.
Recipient and destination
Capture a recipient contact plus the unit, gate, desk, safe-place, or access details needed for delivery.
Timing and confirmation
Ask for timing and explain cutoffs, service areas, substitutions, cancellations, and staff confirmation.
Related tools
Create focused forms for neighboring product and delivery workflows.
Collect reported food restrictions for staff review.
Open toolFAQ
Practical answers for gift shops, home-based sellers, florists, and corporate gifting teams.
Include buyer contact, basket, size, quantity, add-ons, occasion, card wording, dietary notes, recipient contact, fulfillment choice, requested date, and instructions. Also ask about comparable substitutions.
Yes. Use conditional logic after a preset-versus-custom choice. Preset buyers see sizes and add-ons; custom buyers see content categories, limits, packaging, colors, and budget.
Use a dedicated field for reported allergies, dietary preferences, and excluded ingredients. Explain your shop's practices and review affected requests before confirming them.
Yes. A pickup branch can show location and time. A delivery branch can request the recipient, full address, access notes, date, safe place, and surprise status.
Yes. Capture company, quantity, budget, branding, arrival date, and billing contact. For many recipients, request a structured address-roster upload and review fulfillment before confirmation.
Ask whether the buyer approves a comparable replacement, wants contact first, or prefers a hold. Capture exclusions and the fastest contact method.
Yes. Makeform provides unlimited free forms and responses, so you can generate, edit, publish, and keep receiving gift basket orders without a response cap. The paid tier removes the Makeform badge; it does not unlock additional response capacity.
Responses arrive in your Makeform inbox. You can connect Google Sheets, Slack, or Zapier and retain the response as the shared order record.
Turn every gift idea into a complete order.