Requester context
Know whose workflow is affected.
Collect only the identity and relationship details needed for routing and follow-up.
- Name, email, organization, and role.
- Department, team, segment, or account.
- Permission for research follow-up.
Describe your product and review process. Makeform creates an enhancement request form that gathers the problem, desired outcome, affected workflow, urgency, and evidence for consistent assessment.
Route enhancement requests to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a starting point, tailor it, or send it to the builder. The structure is an example, not a live AI result.
Audience
Customers and customer-facing teams suggesting product improvements
Format
Public request form with product-area routing
Prompt size
299 chars
Example form structure
Public request form with product-area routing
Requester, company, and role
Which product area is affected?
What problem are you trying to solve?
Frequency and people affected
Screenshots or supporting examples
Suggested routing tags
Product enhancement
Needs review
Customer workflow
Ask for the underlying problem before asking for a proposed feature. That separates the user's need from one possible implementation.
Step 1
Capture
problem, outcome, context, and evidence
Step 2
Triage
product area, reach, urgency, and owner
Step 3
Evaluate
value, effort, dependencies, and alternatives
Step 4
Respond
status, follow-up, and next review point
Better enhancement intake
Capture the job, friction, reach, timing, and evidence behind each idea instead of collecting feature names alone.
Separate the obstacle and outcome from the suggested solution so reviewers can compare possible responses.
Use controlled product, module, type, and audience choices to send submissions to the right owner.
Ask about frequency, affected people, and workarounds for comparable context without requester-made roadmap scores.
Fits the request channel
Choose the closest audience, then edit terminology, choices, and follow-ups.
Capture account context, affected workflows, outcomes, examples, and research permission.
Gather system, process, reach, dependencies, security context, and owner.
Add device, version, accessibility, notification, and offline details when relevant.
Request a sponsor, outcome, teams, timing driver, data context, and process map.
Build the intake workflow
Generate the structure, adapt it to triage, and publish one clear entry point.
Specify requesters, affected systems, reviewers, and the context needed for follow-up.
Use your modules and reveal focused integration, permission, reporting, accessibility, mobile, or data questions.
Share or embed the form, then confirm the review step without promising approval or delivery.
Send responses to the right inbox or workflow with the problem and evidence intact.
Form vs inbox vs idea board
Every channel can surface ideas, but structured forms are strongest when a product or IT team needs consistent detail before triage.
Field guide
Use six sections to collect consistent evidence for discovery, routing, and evaluation.
Requester context
Collect only the identity and relationship details needed for routing and follow-up.
Problem statement
Ask what the person wants to accomplish, where the experience fails, and what happens next.
Product environment
Environment details locate the workflow and owner. Use product language users recognize.
Reach and frequency
Ask for observable scope, then let reviewers apply their prioritization method.
Evidence and examples
Examples and optional files make the workflow concrete and can shorten discovery.
Triage and follow-up
Collect routing details and describe the next review step without implying approval or scheduling.
Related tools
Pair enhancement intake with focused channels for feature ideas, defects, feedback, service work, project proposals, and system changes.
Collect proposed capabilities, user problems, desired outcomes, and supporting context in a focused feature channel.
Open toolSeparate defects from enhancements with reproduction steps, expected behavior, environment details, and attachments.
Open toolGather broader customer observations, satisfaction context, open comments, and permission for follow-up.
Open toolDocument requested system or process changes, dependencies, timing drivers, affected stakeholders, and review ownership.
Open toolRoute operational IT needs by service, requester, access context, business impact, and fulfillment details.
Open toolTurn larger proposals into project intake with objectives, scope, stakeholders, timing, resources, and dependencies.
Open toolFAQ
Practical answers for product managers, IT teams, support leaders, and operations owners setting up a clearer request channel.
It lets customers, employees, or stakeholders describe a desired improvement consistently. It captures the problem, outcome, affected area, reach, frequency, urgency reason, workaround, and evidence for review.
Include requester context, affected system, job, problem, outcome, frequency, people affected, workaround, urgency reason, and optional evidence. Add conditional integration, reporting, mobile, accessibility, data, or permission questions when relevant.
A bug report describes broken or unexpected existing behavior and needs reproduction details. An enhancement request asks for an improved capability or workflow. Route each to its own review process.
Ask about deadlines, blocked work, frequency, reach, and workaround cost. The team should determine portfolio priority using value, strategy, risk, effort, and dependencies. A requester-selected label is not a delivery commitment.
Yes. Reveal integration, device, reporting, data, or permission questions only when relevant. Conditional paths keep intake short while collecting specialist details.
Confirm receipt, explain the next review step, provide a reference when available, and describe follow-up. Do not imply approval, priority, or a delivery date.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier only removes the Makeform badge.
Review responses in Makeform or route them to Slack, Google Sheets, or connected Zapier workflows. Stable product-area and request-type choices help direct submissions with their context and evidence intact.
Give every improvement idea useful context.