Client & household
Start with reachable people.
Capture the client, service address, authorized contacts, and a separate emergency contact.
- Owner and household contacts.
- Address and communication channel.
- Emergency contact and phone.
Describe your walking service. Makeform creates a client form for each dog's routine, health and behavior notes, vet contact, emergency plan, and home access instructions.
Route new-client details to email, Slack, Google Sheets, and Zapier.
Sample prompts for your intake
Choose a prompt, adapt it, or send it to the Makeform builder. Every example is editable.
Audience
Independent walkers onboarding recurring clients
Format
Detailed intake with one-dog or multi-dog branches
Prompt size
308 chars
Example form structure
Detailed intake with one-dog or multi-dog branches
Owner contact and preferred communication
Dog profile, photo, and equipment
Walking routine and preferred schedule
Behavior, triggers, and handling notes
Home access and alarm instructions
Suggested routing tags
Ready to schedule
Needs follow-up
Meet-and-greet required
Ask where the leash, treats, cleaning supplies, and key are kept. Precise locations help on walk day.
Step 1
Register
owner and dog profiles collected
Step 2
Review
routine, behavior, and health notes checked
Step 3
Meet
access and handling details confirmed
Step 4
Schedule
approved walks move to the calendar
Better first walks
A structured intake keeps routines, triggers, access, and backup contacts attached to the right dog.
Collect routines, equipment, commands, behavior, health notes, and a photo for every dog.
Record entry methods, alarms, supply locations, and a failed-entry backup contact.
Show follow-ups for care tasks, behavior risks, multiple dogs, or special equipment.
Flexible services
Choose a service pattern, then edit its required fields and conditional routes.
Days, time windows, route, leash routine, and after-walk notes.
Potty cues, crate routine, food, cleanup supplies, and visit tasks.
Triggers, handling cues, safe distances, equipment, and meet-and-greet routing.
Separate profiles, walk-together rules, and after-walk placement.
Client onboarding
Build the intake, review answers, and prepare the person handling the visit.
Name your services and the details you need before accepting work.
Require essentials and add follow-ups for health, behavior, or additional dogs.
Share the form and review missing details before the meet-and-greet.
Confirm equipment, access, contacts, and routine; update changed instructions.
Intake options
A good intake shows household and dog-specific differences without reconstructing a conversation.
Field guide
Six sections help assess a request and follow the household routine.
Client & household
Capture the client, service address, authorized contacts, and a separate emergency contact.
Dog profile
Give each dog a separate profile with a photo, identity, routine, and care notes.
Behavior & handling
Collect owner-reported triggers, warning signs, behavior history, and handling cues, with follow-up for meet-and-greet decisions.
Health & veterinary
Collect relevant health, allergy, mobility, medication, veterinary, and emergency instructions.
Walk routine
Document timing, route limits, equipment, weather rules, rewards, and the after-walk routine.
Access & backup
Use focused fields for keys, lockboxes, building entry, parking, alarms, and a failed-entry plan.
Related tools
Pair client intake with forms for boarding, appointments, adoption, lost-pet reports, and broader service onboarding.
Collect household and pet information in a broader registration flow.
Open toolGather stay dates, care routines, feeding, health notes, and drop-off details.
Open toolCreate an appointment request with pet, owner, and visit-reason fields.
Open toolCollect identifying details, photos, last-seen locations, and contact information.
Open toolScreen prospective adopters with household, experience, and care-plan questions.
Open toolStart a general service intake when your business serves more than pet-care clients.
Open toolFAQ
Practical answers for independent walkers and pet-care teams setting up a consistent intake.
It is an intake completed before walks begin. It organizes owner contacts, dog profiles, schedule, routine, equipment, behavior and health notes, vet information, emergency contacts, and home access for review before scheduling.
Collect a photo, identity, routine, commands, equipment, treat rules, behavior, health or mobility notes, vet, and emergency instructions. Use a separate profile for every dog.
Let clients select an access method, then show relevant key, lockbox, building, parking, or alarm questions. Include supply locations and a failed-entry backup. Limit responses to people who need them.
Yes. Ask about owner-reported triggers, warning signs, reactivity, bite or escape history, handling cues, and equipment. Follow-ups can gather context and route the inquiry to a meet-and-greet.
Yes. Repeat the dog profile, then ask which dogs may walk together, how routines differ, and where each dog stays after the visit. Keep household instructions separate from dog-specific details.
Yes. Makeform provides unlimited free forms and responses. Generate, edit, publish, and keep using the intake without a response cap; the paid tier removes the Makeform badge.
Yes. Ask for the vet and phone, alternate contact, relevant health notes, and client instructions for unexpected illness or injury. Confirm the process during onboarding.
Review missing details and arrange a meet-and-greet when needed. Keep the profile available to the assigned walker and request updates when routines, contacts, health notes, equipment, or access changes.
Make every first walk start with the full picture.