Owner contacts
Know who can answer and collect.
Capture the primary owner, an alternate contact, and the best channel for questions.
- Owner name, mobile number, and email.
- Alternate or emergency contact.
- Pickup contact and communication preference.
Describe your services and check-in routine. Makeform creates a dog grooming intake form for owner contacts, pet details, health notes, coat condition, and grooming preferences.
Send new-client details to Google Sheets, Slack, and Zapier.
Sample prompts for your grooming form
Choose a complete prompt, tailor it, or send it to the Makeform builder.
Audience
New clients booking bath, haircut, or deshedding services
Format
Detailed intake with conditional service questions
Prompt size
399 chars
Example form structure
Detailed intake with conditional service questions
Owner and dog details
Health, medication, and handling notes
Which grooming services do you want?
Upload a current coat photo
Policy acknowledgment
Suggested routing tags
New client
Needs follow-up
Ready to book
Ask about handling sensitivities and coat condition separately; each guides a different part of check-in.
Step 1
Share
send intake before the first visit
Step 2
Collect
pet, health, behavior, and style details
Step 3
Review
flag answers that need a conversation
Step 4
Prepare
groomer sees preferences before check-in
A calmer first check-in
Replace hurried lobby questions with consistent details the groomer can review before the visit.
Keep contacts, pet details, health notes, behavior, and grooming history in one response.
Show haircut, matting, or mobile-access follow-ups only when relevant.
Route selected health or behavior answers to staff for review before booking.
Fits your grooming model
Tailor services, policies, and follow-up rules to your business.
Services, coat condition, drop-off contacts, style notes, and policies.
Address, access, utilities, appointment windows, and dog details.
First experiences, handling comfort, rewards, and introductory services.
Triggers, mobility, previous incidents, and staff follow-up.
Build your intake
Add your services, test question paths, and share one link with new owners.
List services, accepted dogs, staff needs, and policies owners should see.
Add your menu, choices, required contacts, and client-friendly wording.
Preview haircut, matting, behavior, and mobile branches for relevance.
Send the public link or embed the form, then review responses in one inbox.
Intake options
A strong intake asks consistent questions and reveals important follow-ups before check-in.
Field guide
Use these six sections, then adjust fields to your process.
Owner contacts
Capture the primary owner, an alternate contact, and the best channel for questions.
Dog profile
Basic fields help staff prepare without relying on a breed label alone.
Health notes
Let owners report conditions, medications, sensitivities, mobility, and vaccination information.
Behavior & handling
Ask about touch areas, equipment sounds, separation, and previous incidents.
Coat & style
Combine services with coat condition, desired length, priorities, and photos.
Policies & review
Show your policies near an acknowledgment and route answers needing staff follow-up.
Related tools
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Open toolOrganize owner contacts, drop-off notes, requested services, and acknowledgments.
Open toolFAQ
Answers for groomers replacing improvised questions with a repeatable intake.
It is a questionnaire completed before a dog's first grooming visit. It organizes contacts, pet details, health and behavior notes, coat condition, services, preferences, and policies for staff review.
Ask for contacts, dog profile, veterinarian, health and medication notes, sensitivities, mobility, handling triggers, incident history, grooming experience, coat condition, services, desired length, and photos. Keep health and behavior separate for easier review.
Yes. Add separate uploads for the current coat and style references. Clear labels help distinguish present condition from the owner's goal. Photos inform check-in but do not promise that every style suits every coat.
Yes. Reveal matting questions after reported tangles, haircut preferences after haircut selection, and handling details after an incident. Owners get a shorter, more relevant path.
Request only needed details, explain why, limit internal access, and set a retention practice. Route selected answers to staff before booking. Intake records owner reports; it does not diagnose or replace veterinary guidance.
Yes. Show address, parking, access, utility, and timing questions for mobile visits; show drop-off and pickup instructions for salon clients. Both paths share the same dog profile.
Yes. Makeform offers unlimited free forms and responses, so you can generate, edit, publish, and collect new-client intakes without a response cap. The paid tier removes the Makeform badge.
Not necessarily. Route selected health, mobility, coat, or behavior answers for review. Tell clients whether they submitted information, requested a time, or received confirmation.
Prepare before the first visit.