Requester
Identify who is asking.
Capture company email, department, manager, and relationship to the group so IT knows whose approval to verify.
- Name and company email.
- Department and manager.
- Relationship to the group.
Turn your rules into an internal form for new email groups, membership changes, owners, delivery settings, approvals, and helpdesk routing.
Route requests to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a request pattern, edit it, or send it to the builder. The structure is an example, not a live AI result.
Audience
Employees requesting a new department or project list
Format
Conditional intake form with approval details
Prompt size
217 chars
Example form structure
Conditional intake form with approval details
Requester, department, and manager
Proposed group name and email alias
Business purpose and expected duration
Primary owner, backup owner, and members
Who may send to this group?
Suggested routing tags
New group
Membership change
Owner change
Ask for both a primary owner and backup owner so the helpdesk has a contact when membership or delivery questions arise.
Step 1
Identify
group, owner, and requested change
Step 2
Justify
purpose, timing, and delivery rules
Step 3
Approve
manager or current owner confirms
Step 4
Route
helpdesk receives complete intake
Cleaner IT intake
Structured intake gives the helpdesk ownership, membership, approval, and delivery details without a long reply chain.
Conditional questions separate creation, membership, ownership, settings, and retirement requests.
Primary and backup owners establish responsibility before IT acts.
Consistent type, department, date, and urgency fields support downstream workflows.
Common requests
Give employees a clear choice, then collect only what IT needs for that action.
Capture name, purpose, owners, members, sender rules, duration, and approval.
Record the address, member actions, effective date, reason, and owner approval.
Identify current, replacement, and backup owners with departure timing.
Collect sender, external email, moderation, and business-reason choices.
Build the workflow
Start with the decisions your IT team makes, then give requesters clear fields and conditional paths that produce a consistent submission.
List the creation, change, and retirement actions your team handles.
Show only the questions required for the selected action.
Require an approver, date, reason, and valid company email.
Share one intranet link and notify the responsible helpdesk team.
Intake options
Compare how each method captures the details IT needs for a decision.
Field guide
Use these six sections to give requesters enough context and give IT structured information for creation, change, and retirement work.
Requester
Capture company email, department, manager, and relationship to the group so IT knows whose approval to verify.
Request type
Choose creation, membership, ownership, settings, or retirement, then reveal focused questions.
Identity & purpose
For creation, collect the display name, alias, purpose, audience, and lifespan alongside naming guidance.
Owners & members
Require primary and backup owners. Distinguish additions from removals and accept an approved file for large rosters.
Delivery settings
Offer clear choices for internal, named, or external senders and moderation.
Timing & approval
Collect the effective date, urgency, approver, and dependencies without promising completion timing.
Related tools
Connect distribution group intake with account access, onboarding, offboarding, information updates, and general support forms.
Collect identity, requested access, justification, and approval for administrative accounts.
Open toolCoordinate the employee details and setup requests that precede mailing-list membership.
Open toolCapture departure steps, ownership transfers, and access changes when an employee leaves.
Open toolLet employees submit structured updates to their contact and organizational information.
Open toolCollect voluntary subscriber details for an external mailing list or newsletter workflow.
Open toolCreate a broader issue intake form when the request is not limited to internal email groups.
Open toolFAQ
Practical answers for IT teams replacing free-form email intake.
It is internal intake for creating, changing, or retiring an email group. It records identity, purpose, owners, member actions, settings, timing, and approval.
Collect requester, department, proposed name and alias, purpose, audience, primary and backup owners, initial members, sender rules, duration, date, and approval contact.
Yes. Start with request type, then use conditional logic for creation, membership, ownership, settings, or retirement questions.
Use name, company email, and add-or-remove actions for short lists. For large approved rosters, accept a file and specify required columns.
Yes. Ask directly whether outside messages are accepted, why access is needed, and who owns the decision under your policy.
Makeform records submissions and can trigger email or workflows through Slack, Google Sheets, and Zapier. Route using request type, department, and urgency.
Yes. Makeform supports unlimited free forms and responses, so you can generate, edit, publish, and use the request form without a response cap. The paid tier removes the Makeform badge.
Ask for address, owner, reason, shutdown date, replacement, redirect needs, approval, application dependencies, and confirmation that members were notified.
Give email group requests one clear front door.