Describe your fleet and decision. Makeform creates a company car survey about usage, driver satisfaction, vehicle fit, fuel or charging needs, and policy preferences.
Send company car survey responses to Google Sheets, Slack, and Zapier.
Sample prompts for your survey
Choose a starting point, customize it, or send it to the Makeform builder. The question structure is an example.
Audience
Employees with an assigned company car
Format
Anonymous pulse survey with ratings and comments
Prompt size
325 chars
Example survey structure
Anonymous pulse survey with ratings and comments
How often do you use the car for business travel?
Rate reliability, comfort, and vehicle fit
How convenient is fueling or charging?
Which problems have you experienced?
What should we improve first?
Suggested response tags
High-mileage drivers
Vehicle concerns
Policy feedback
Ask about trip frequency and mileage before satisfaction; usage context helps explain different ratings.
Step 1
Segment
separate assigned, pool, EV, and eligible drivers
Step 2
Measure
capture usage, experience, and recurring issues
Step 3
Compare
review patterns by vehicle, region, or mileage
Step 4
Act
prioritize fleet and policy improvements
Better fleet evidence
Connect employee experience to vehicle, journey pattern, and support needs.
Branch assigned, pool, hybrid, and EV respondents into relevant paths.
Use consistent scales for reliability, comfort, suitability, service, and fueling or charging.
After a poor rating, ask for the issue, frequency, and impact.
Four survey programs
Collect only the experience and usage details needed for the decision.
Rate vehicle fit, reliability, comfort, support, and recurring faults.
Combine mileage, routes, load needs, concerns, and desired features.
Present proposed rules separately, measure agreement, and invite reasons.
Measure availability, booking, pickup, cleanliness, condition, and unmet needs.
Survey workflow
Build around one decision, test each path, and share the review with fleet and HR.
Choose satisfaction, replacement, policy, EV adoption, or pool-car access.
Keep scale direction consistent, add your vehicle list, and show only relevant questions.
Preview each driver path. Remove double questions and leading wording.
Compare ratings by vehicle, mileage, or location, then examine comments behind low scores.
Choose the right feedback method
Tell employees whether they are reporting a defect or joining a broader fleet review.
Field guide
Six focused sections connect employee feedback to real usage while leaving room for needs you did not predict.
Driver context
Ask for broad location, car arrangement, and time with the vehicle. Avoid names when candid policy feedback matters more than individual follow-up.
Usage pattern
Place preferences beside real travel. Use ranges for mileage, trip length, passenger or equipment needs, personal use, and parking.
Vehicle experience
Rate overall satisfaction and specific features. Label both scale ends and offer not applicable where appropriate.
Service & condition
Ask about booking, servicing, cleanliness, and support. Route current defects to an issue form instead of waiting for survey review.
Policy understanding
Ask whether mileage, fuel, personal-use, and incident procedures are clear. Present proposed changes neutrally.
Priorities
Ask employees to select two improvements, choose a next-vehicle preference, and name one unmet need.
Related tools
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Open toolFAQ
Practical answers for fleet and HR managers planning employee research.
It is a questionnaire for employees who drive, reserve, or may qualify for organization vehicles. It connects usage with satisfaction, vehicle fit, service, policy understanding, and future preferences.
Ask about usage, mileage, satisfaction, reliability, comfort, vehicle fit, fueling or charging, maintenance, recurring issues, and policy clarity. Finish with ranked improvements. Send urgent faults to a separate issue form.
Anonymous responses may encourage candid policy feedback. Identified responses support follow-up on a specific vehicle. Choose based on the purpose, explain the choice, and collect only necessary details.
Use consistent labeled scales and segments such as vehicle type, mileage band, region, and assigned or pool use. Then read conditional comments behind low scores.
Yes. Branch by vehicle arrangement. EV drivers see charging questions, pool users see booking questions, and eligible non-drivers see preference questions.
Run it for a real decision: an annual review, replacement cycle, EV transition, or policy consultation. Use a short pulse after a service change.
Yes. Makeform provides unlimited free forms and responses, so you can generate, edit, publish, and collect company car survey responses without a response cap. The paid tier removes the Makeform badge.
Compare measures by vehicle, mileage, or location, then group comments by issue and impact. Share what was heard, planned follow-up, owners, and timing.
Build a fleet program around real journeys.
