Describe your workforce or community. Makeform creates an editable commuter survey covering travel modes, trip patterns, barriers, and possible improvements.
Route commuter survey responses to Google Sheets, Slack, and Zapier.
Sample prompts for the builder
Choose a starting brief, tailor it, or send it to the Makeform builder. The example structure is not a live result.
Audience
Employees across office, hybrid, and shift schedules
Format
Anonymous survey with conditional follow-ups
Prompt size
329 chars
Example survey structure
Anonymous survey with conditional follow-ups
How many days do you travel to a worksite?
What is your primary commute mode?
One-way time and distance
Which commute benefits would you use?
What makes another mode difficult?
Suggested analysis tags
Solo drivers
Transit interest
Schedule barriers
Ask about the usual trip and barriers separately. Someone may drive today because transit schedules or last-mile connections do not work.
Step 1
Define
audience and decision
Step 2
Ask
modes, trips, and barriers
Step 3
Compare
broad respondent groups
Step 4
Prioritize
changes to test
Decisions, not trivia
Connect current travel with its constraints and possible improvements.
Capture modes, frequency, time, distance bands, arrival windows, and purpose to separate regular from occasional trips.
Show drivers parking fields, transit riders route fields, and cyclists facility fields. Each person sees relevant questions.
Pair barriers with realistic options such as flexible hours, transit support, safer routes, storage, or carpool matching.
Two planning contexts
Employers and planners control different improvements. Ask about your available levers.
Connect worksite days and shifts to parking, benefits, carpools, bike facilities, and flexible scheduling.
Collect broad origins, trip purposes, mode frequency, transfer gaps, barriers, and ranked priorities without exact addresses.
Use arrival bands, parking, vehicle occupancy, and site obstacles to review entrances, storage, shuttles, and congestion.
Run a baseline and follow-up using consistent wording for mode, frequency, reliability, experience, and future intent.
Survey workflow
Generate from your decision, then review routing and analysis groups.
Choose the parking, benefits, service, facilities, or pilot decision. Remove questions that will not affect it.
Describe the audience, sites, shifts, modes, and possible options. Makeform creates an editable survey.
Cover local travel modes, add Other where needed, and preview every conditional path.
Publish one link and analyze results by site, shift, broad area, or mode. Report small groups carefully.
Question design
Structured questions show common patterns; comments reveal missing issues. Use both without assuming one destination or schedule.
Field guide
Use six modules to explain travel behavior, constraints, and demand. Keep identifying fields optional unless operationally necessary.
Trip context
Define the usual work trip, most frequent journey, or included purposes. Record frequency so occasional and regular commuters remain distinct.
Travel modes
Ask for one primary mode plus secondary legs so transfers and last-mile gaps remain visible.
Time, distance, and cost
Use one-way time and distance bands. Define whether cost includes fares, fuel, tolls, or parking.
Barriers
Offer practical barriers such as shift-end service or safe routes, plus an open field for missing conditions.
Potential changes
Ask which feasible improvements people would use, how often, and which matters most.
Privacy and follow-up
Use broad areas instead of exact addresses. Put interview contact details on a separate optional step.
Related tools
Pair commute research with benefit, engagement, remote-work, feedback, and transport forms.
Measure transport support alongside other employee benefits.
Open toolFAQ
Answers for teams preparing a travel-pattern survey.
A commuter survey asks how employees or residents make routine trips, how often they travel, which barriers shape their choices, and which changes they might use. Results can inform transport benefits, parking, schedules, services, and infrastructure.
Ask destination or site, frequency, primary and secondary modes, one-way time and distance, travel windows, and parking or transfers. Add mode-specific barriers, realistic alternatives, one priority question, and an open comment.
It can be anonymous when the goal is pattern analysis. Avoid names, exact addresses, and unnecessary identifiers. For interviews or carpool matching, use an optional contact step and report groups carefully.
Ask weekly on-site days, site, and usual work windows. For shift teams, ask whether transit runs at those times. Branch remote workers around parking and route questions.
Keep it focused on one decision. Cover trip context, modes, time, barriers, and priorities, then use logic for mode-specific detail. Remove fields that will not influence analysis or action.
Yes. Reuse the same definitions, mode choices, time frame, and scales in baseline and follow-up surveys. Then ask about program use, reasons for stopping, and intent to continue.
Yes. Makeform provides unlimited free forms and responses. Generate, edit, publish, and collect without a response cap; the paid tier removes the Makeform badge.
Review mode share, frequency, time bands, and common barriers. Compare site, shift, area, or mode carefully, especially for small groups. Check interest against constraints and scan comments for missing issues.
Ask what shapes the trip.
