Client basics
Identify the person and context.
Collect contact details, time zone, availability, and session format together.
- Name, email, phone, and time zone.
- Availability and session preference.
- Optional accessibility or communication needs.
Describe the practice. Makeform builds a questionnaire for goals, background, obstacles, expectations, and preferences.
Send new client responses to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a prompt, adapt it, or send it to the builder. Every example is editable before publishing.
Audience
Adults beginning one-to-one life coaching
Format
Conversational intake with goal ratings
Prompt size
400 chars
Example questionnaire structure
Conversational intake with goal ratings
What brings you to coaching now?
Which areas do you want to focus on?
What would meaningful progress look like?
How ready are you to make changes?
What support do you expect from your coach?
Suggested routing tags
New inquiry
Ready to schedule
Needs follow-up
Ask what a useful result would look like in observable terms. Specific change gives the first session a clearer starting point.
Step 1
Ask
goals, context, obstacles, and expectations
Step 2
Review
spot themes and questions before the session
Step 3
Discuss
confirm priorities together in the first meeting
Step 4
Revisit
compare progress with the client's starting point
A better first conversation
Clients reflect before you meet, giving you a map for clarifying priorities.
Selections, open responses, and ratings reveal what matters and where to begin.
Ask about feedback, accountability, pace, and preferred session style.
Spot unclear outcomes or missing context, then prepare follow-up questions.
Adapt it to your practice
Keep the core sequence—situation, outcome, obstacles, expectations—then adapt the language to your clients.
Explore values, desired changes, support, readiness, and a first milestone.
Capture role context, strengths, feedback, decisions, constraints, and outcomes.
Ask about program goals, participation, schedules, accessibility, and group discussion.
Record goals, check-in cadence, accountability preferences, and progress reviews.
Build your intake
Generate a useful structure, tailor it to your coaching approach, and share it before the first appointment.
Name the audience, focus, engagement length, and information you need.
Remove unused questions, rewrite sensitive prompts, and require only essentials.
Show career follow-ups only to career clients or scheduling after someone is ready.
Share the link, route submissions, and prepare themes for follow-up.
Choose the right intake method
Choose based on how much reflection clients need and how you will use their answers.
Field guide
Six compact sections gather enough context to prepare without overwhelming the client.
Client basics
Collect contact details, time zone, availability, and session format together.
Goals
Ask for priorities and observable change; use ranking when goals compete.
Background
Invite relevant context, explain why it helps, and keep sensitive details optional.
Obstacles
Explore barriers, previous attempts, and fixed or flexible constraints without drawing conclusions.
Expectations
Ask what support the client expects and use answers to discuss fit and responsibilities.
Next steps
Confirm logistics, the first topic, and what happens after submission.
Related tools
Connect intake, scheduling, goal reflection, onboarding, and feedback.
Collect client and engagement details before coaching begins.
Open toolFAQ
Practical answers for coaches preparing a clear, respectful new-client intake.
It is a structured set of questions completed early in an engagement. It captures goals, background, obstacles, expectations, and preferences so the coach can prepare follow-ups.
Ask why they are seeking coaching now, what they want to change, what progress would look like, what they have tried, what may get in the way, what support they have, and how they prefer feedback and accountability. Add practical questions about availability and session format.
Ten to fifteen focused questions are enough. Mix simple selections with a few open responses, and remove anything you will not use.
No. Require only details needed to contact the client or prepare the engagement. Make sensitive background questions optional, explain why you are asking, and provide a prefer-not-to-answer option when that makes the form more respectful.
Yes. Use conditional logic to show career questions to career clients, leadership questions to executives, or scheduling follow-ups only when someone is ready to book. A shared core can still capture goals and expectations for everyone.
Read for themes, unclear phrases, competing priorities, and points the client wants to discuss. Bring open follow-up questions and confirm the client's meaning together. Treat the questionnaire as a starting snapshot, not a diagnosis or fixed plan.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier removes the Makeform badge; it does not unlock additional submission capacity.
Yes. Change the wording, fields, choices, and order, then duplicate the form for another program. Review it periodically to keep it relevant.
Prepare for the person, not just the appointment.