Organiser
Identify the person coordinating the group.
Collect organiser name, organisation, email, phone, and reply preference. Ask for billing contact only when needed.
- Lead organiser
- Email and mobile
- Billing contact
Describe the journeys you price. Makeform creates a quote request for dates, passenger totals, exact routes, vehicle needs, and organiser contacts.
Send quote enquiries to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a journey type, adjust it, and send it to the builder. Examples show structure, not fares.
Audience
Clubs, families, and community groups arranging return travel
Format
Return journey quote with itinerary details
Prompt size
226 chars
Example form structure
Return journey quote with itinerary details
Organiser name and contact details
Outbound and return date and time
Pickup, stops, and destination addresses
Number of adults and children
Luggage and accessibility requirements
Suggested routing tags
New enquiry
Needs route review
Ready to quote
Ask for every pickup, stop, and drop-off with a time. A town name cannot define the route.
Step 1
Enquire
customer supplies dates, group size, and route
Step 2
Review
operator checks access, timing, and vehicle fit
Step 3
Price
team calculates the journey and sends a quote
Step 4
Follow up
enquiry stays linked to its organiser and itinerary
Quote-ready enquiries
Structured questions reveal the route, passenger mix, and constraints before pricing starts.
Collect full addresses and times for each pickup, stop, and destination.
Separate passenger types and wheelchair spaces. Add luggage and equipment questions.
Required fields expose missing timings, unusual access, or a complex itinerary.
Built around real journeys
Conditional questions keep transfers short while opening relevant details for complex work.
Show return fields only when the customer selects a return journey.
Ask for stops, dwell times, overnight locations, and an itinerary.
Separate passenger types and collect deadlines and access notes.
Reveal flight, terminal, luggage, venue, and event fields when relevant.
Build your enquiry flow
Refine the form around how sales or dispatch assesses a journey.
List your journey types and the details needed before pricing.
Require full addresses and times, then add relevant conditional questions.
Send submissions to sales or operations and tag them for triage.
Review feasibility, then clarify details or send your quote.
Form vs email vs phone notes
Customers often begin with a short message. A purpose-built form prompts for the operational details that otherwise require several calls before anyone can price the work.
Field guide
Six sections turn a vague enquiry into an assessable route brief.
Organiser
Collect organiser name, organisation, email, phone, and reply preference. Ask for billing contact only when needed.
Journey type
Start with one-way, return, multi-stop, or multi-day. This choice controls which fields appear.
Route
Request exact addresses, stops, departure times, arrival deadlines, waits, and access instructions.
Passengers
Collect passenger totals and relevant breakdowns, then ask about wheelchair spaces, luggage, and equipment.
Vehicle preferences
Let customers request capacity and features while stating that the operator confirms the vehicle.
Supporting details
Allow notes and itinerary uploads. State that submission requests a quote rather than confirming a booking.
Related tools
Use these live Makeform tools for broader transport enquiries, general quotes, group bookings, travel requests, and trip reservations.
Create a broader transport intake for passenger movements, service requests, and route details.
Open toolCollect the consistent scope and customer details any team needs before preparing a price.
Open toolTurn confirmed travel details into a structured booking request for the next stage.
Open toolCapture group size, organiser details, dates, and shared booking requirements.
Open toolGather trip purpose, dates, travellers, approvals, and travel preferences in one request.
Open toolCreate a flexible quote enquiry when the service is broader than coach and bus hire.
Open toolFAQ
Clear answers for coach operators replacing incomplete email and phone enquiries.
Collect organiser contacts, journey type, dates, times, exact addresses, stops, passenger numbers, luggage, accessibility requirements, and itinerary notes. Add an arrival deadline when relevant.
Yes. Use journey type to show return fields or, for complex trips, ordered stops, dwell times, overnight locations, and an itinerary upload.
Use number fields for totals and groups such as adults, children, staff, or wheelchair users. Ask separately about mobility equipment, luggage, and oversized gear.
Yes. Add a file upload, but retain required dates, locations, and timings in structured fields. Use a notes box for revisions or assumptions.
No. State that the operator reviews route feasibility, availability, timing, and requirements before replying. Record later acceptance through your booking process.
Yes. Ask for journey purpose, then tag school, airport, tour, and access-review enquiries. Keep core contact, schedule, route, and passenger fields consistent.
Yes. Makeform provides unlimited free forms and responses. The paid tier removes the Makeform badge. Review the draft, add your services, and test conditional fields before sharing.
Require dates, exact locations, times, passengers, organiser contact, and access needs. Use address examples, conditional questions, and one notes field for exceptions.
Turn vague journey enquiries into usable route briefs.