Customer
Contact and service location
Collect contact preference, service address, requester role, and the on-site contact.
- Name, phone, email, and contact preference.
- Service address and property type.
- Requester role and on-site contact.
Describe the properties you clean and your intake needs. Makeform creates a carpet cleaning request form for rooms, condition, stains, access, contacts, and preferred appointment windows.
Route new requests to email, Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a sample, adjust it, and send it to the builder. Each structure is a request, not a confirmed booking.
Audience
Homeowners requesting carpet service
Format
Room checklist and service windows
Prompt size
311 chars
Example form structure
Room checklist and service windows
Contact and service address
Which rooms need cleaning?
Stains, odors, or special concerns
Preferred dates and time windows
Estimate before scheduling?
Suggested routing tags
New request
Needs estimate
Schedule follow-up
Separate room counts from carpeted stairs and landings so crews can plan accurately.
Step 1
Describe
rooms, carpet, stains, and access
Step 2
Review
scope, photos, and estimate needs
Step 3
Confirm
availability and service window
Step 4
Prepare
crew, equipment, and site notes
Better requests
Capture the details that affect scope, access, and timing so follow-up starts with useful context.
Separate rooms, hallways, stairs, rugs, and upholstery to define the requested areas.
Ask about carpet type, traffic, stains, odors, pets, prior treatments, and photos.
Collect date windows, access, estimate needs, and contact preference without confirming a booking.
Built around the job
Use conditional questions to keep home requests short while gathering extra details for turnovers, commercial sites, and specialty treatment.
Rooms, stairs, pets, furniture, parking, and availability.
Deadlines, access, utilities, billing, and condition photos.
Square footage, carpet type, loading, hours, restrictions, and walkthroughs.
Affected area, source, age, prior products, photos, and assessment preferences.
Request workflow
Structure your intake questions, then review each request before offering an estimate or appointment.
Name the properties, work, and minimum details your team needs.
Show stairs, commercial access, or photo fields only when relevant.
Separate estimates, scheduling follow-ups, turnovers, and walkthroughs.
Check scope, travel, timing, and access before confirming price or availability.
Intake options
Customers can submit useful details when it suits them, while your team receives the same structured information for every inquiry.
Field guide
These six sections give estimators, schedulers, and technicians enough context to understand the request without overwhelming the customer.
Customer
Collect contact preference, service address, requester role, and the on-site contact.
Scope
Use room checklists, separate stair counts, and commercial square footage.
Condition
Capture fiber, condition, traffic, stains, odors, and prior products without promising results.
Evidence
Photos clarify rooms and concerns; preparation questions surface furniture needs.
Access
Record parking, entry, elevators, pets, utilities, and site restrictions.
Scheduling
Collect several windows and label them as preferences pending confirmation.
Related tools
Connect intake, estimates, appointment requests, work issues, and customer follow-up with forms built for each stage.
Collect broader client, property, service, and communication details for a new cleaning relationship.
Open toolStructure the scope and site details your team reviews while preparing an estimate.
Open toolCollect preferred dates and contact details for customers asking your team to confirm a time.
Open toolBuild a general request path for prospects who need pricing before deciding on a service.
Open toolRoute equipment, facility, or site issues that need attention outside a cleaning request.
Open toolAsk customers about communication, arrival, service experience, and follow-up after the job.
Open toolFAQ
Practical answers for carpet cleaners replacing incomplete calls, texts, and generic contact forms.
It is an intake form for a possible job. It collects contacts, address, rooms, stairs, carpet condition, concerns, access, photos, and preferred windows. Your business confirms the next step separately.
Require contact, service address, property type, areas to clean, major concerns, and preferred timing. Keep carpet fiber, photos, and detailed access optional unless essential.
Yes. Add file upload fields for room views and close-ups. Include a short instruction asking for clear, well-lit images, and still verify condition when needed because a photo may not show carpet construction, odor, or the full affected area.
Ask for several dates and time windows. State that they are preferences, not a booking, so your scheduler can review travel, job length, and crew availability.
Yes. Start with a property-type question and branch from it. Residential customers can see room, stair, pet, and furniture questions; commercial contacts can see square footage, operating hours, loading access, security steps, and walkthrough questions.
Only if you have a pricing method that reliably maps the collected answers to a price. Otherwise, let the customer request an estimate and explain what happens next. Room size, stairs, carpet condition, specialty treatment, access, and travel can all require review.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier removes the Makeform badge; it is not required to keep using the form.
Thank them, summarize the next step, give an expected contact method, and remind them that the request does not confirm a price or appointment. You can also ask them to keep photos, access information, or the carpet manufacturer's care details ready for follow-up.
Replace incomplete service inquiries.