Describe your freight service. Makeform turns the brief into a cargo booking form for contacts, load specifications, routes, dates, service choices, and handling notes.
Route cargo requests to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a freight scenario, tailor the prompt, and send it into the builder. These structures are starting points, not live AI results.
Audience
Shippers reserving pallet and truck capacity
Format
Multi-step request with load and route details
Prompt size
309 chars
Example form structure
Multi-step request with load and route details
Shipper company and contact
Pickup and delivery locations
Requested pickup window
Pallets, packages, dimensions, and weight
Vehicle and handling requirements
Suggested routing tags
New booking
Needs review
Special handling
Ask for total weight, dimensions, package count, and cargo type separately; one vague load-description box makes capacity checks harder.
Step 1
Request
customer, cargo, route, and dates
Step 2
Review
operations checks capacity and handling
Step 3
Confirm
team returns schedule and reference
Step 4
Dispatch
booking details reach the load plan
Why structured booking matters
Ask every customer for the same facts before checking lanes, equipment, and capacity.
Separate fields for pieces, dimensions, weight, commodity, and stackability give planners usable load data.
Capture origin, destination, ready date, pickup window, and requested delivery date together.
Conditional questions can reveal temperature, hazardous-content, liftgate, port, or container fields based on the service the customer selects.
Built for freight services
Start with the closest cargo movement, then change its services, routes, and handling questions.
Collect pallets, equipment, dock access, appointment windows, and pickup references.
Ask for ports, FCL or LCL, containers, volume, incoterm, ready date, and documents.
Capture airports, service priority, piece dimensions, ready dates, contents, and pickup needs.
Branch into temperature, batteries, dry ice, fragile, or oversized-load details.
Booking workflow
Move from an operations brief to a shareable form your team can refine.
Name the modes, lanes, equipment, customers, and facts needed for initial review.
Add your services, require weight and dates, and reveal mode-specific questions as needed.
Share a public link or embed the form on your booking page.
Send submissions to the inbox, Google Sheets, Slack, or Zapier for the next step.
Form vs email vs document
The intake method determines how much cleanup happens before operations review.
Field guide
These six sections support initial review and reveal missing information.
Parties and references
Capture the customer, booking contact, shipper, and consignee. References help match later correspondence.
Cargo specification
Capture packaging, quantity, dimensions, and weight separately, with a unit for each measurement.
Route and schedule
Record precise locations and dates. Ports and airports need different fields from door addresses.
Service and equipment
Let customers choose the mode first, then reveal suitable equipment and service choices.
Handling requirements
Make special needs explicit and route them for review. Submission should not imply automatic acceptance.
Documents and confirmation
Keep uploads with the request. Explain that submission begins review and does not confirm space, price, or acceptance.
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Open toolFAQ
Answers for freight forwarders, carriers, brokers, and logistics teams building a clearer customer intake.
It collects contacts, cargo details, pieces, dimensions, weight, route, dates, services, and handling needs for freight review. Submission can start review without implying automatic confirmation.
Require contacts, origin, destination, ready date, commodity, package count, dimensions, gross weight, and service. Add time windows where relevant and optional notes for exceptions.
Yes. Use a mode selector and conditional sections. Reveal vehicle fields for road, airport fields for air, and port, FCL or LCL, container, and volume fields for ocean.
Collect the relevant temperature, dimensions, contents, classification, packaging, equipment, and documents. Route the request to an appropriate team member instead of treating submission as approval.
Yes. Add uploads for packing lists, handling sheets, cargo photos, or other supporting files. Label each field with the expected document and format.
Only if your workflow says so. You can label it a request, review capacity, route, timing, price, and handling, then send confirmation separately.
Yes. Makeform is unlimited free for generating, editing, publishing, and collecting responses. The paid tier removes the Makeform badge, so you can begin with an unlimited free workflow and choose branding changes separately.
Responses appear in the Makeform inbox. Connect Google Sheets, Slack, or Zapier to support review, notifications, and handoffs.
Replace scattered shipment emails with structured intake.
