Describe the glass services your shop offers, and Makeform builds a quote request that captures the vehicle, damaged pane, photos, service location, insurance preference, and contact details your team needs to review the job.
Send new quote requests to Slack, Google Sheets, and Zapier.
Sample prompts for the builder
Choose a complete prompt, adapt it to your workflow, or send it to the Makeform builder. The fields shown are a planning example, not a calculated quote.
Audience
Drivers requesting a windshield replacement estimate
Format
Photo-led quote request with vehicle identification
Prompt size
423 chars
Example form structure
Photo-led quote request with vehicle identification
Vehicle year, make, model, and body style
Camera, sensors, display, or heating?
Where and how is the glass damaged?
Upload wide and close-up photos
Mobile or in-shop service?
Suggested routing tags
Chip repair
Replacement review
Mobile service
Ask customers which pane is damaged and request wide and close-up photos; those answers help a technician distinguish a repair lead from a likely replacement before calling back.
Step 1
Identify
vehicle, VIN, and affected pane
Step 2
Document
damage type, size, and photos
Step 3
Route
repair, replacement, mobile, or shop
Step 4
Respond
staff reviews and follows up
Better quote intake
A generic contact form leaves an estimator asking which glass broke, what vehicle it is, and whether mobile service is possible. A focused intake puts those answers in one submission.
Year, make, model, body style, VIN, and windshield feature questions give staff a clearer starting point for parts research.
Pane selectors, damage size, edge location, and photo uploads help the shop triage the request before discussing repair or replacement.
Conditional paths separate mobile jobs, in-shop requests, fleet work, and insurance-assisted inquiries without making every customer answer every question.
Common request paths
Use branching questions to keep the intake short while collecting the extra details each type of damage requires.
Capture count, size, edge proximity, viewing-area location, spreading, and close-up photos for staff review.
Ask about cameras, rain sensors, heating, and display features that may affect parts and service planning.
Identify the exact pane, side, shattered condition, window operation, exposed opening, and cleanup needs.
Collect unit numbers, fleet contacts, open claim references, or cash-quote preference only when relevant.
Build the workflow
Turn your service area, glass specialties, and intake rules into a published form, then route each submission to the person who prepares the response.
Tell Makeform whether you handle repair, replacement, mobile work, side and rear glass, fleets, or insurance-assisted requests.
Add your service ZIP codes, glass choices, required photos, and logic that shows camera questions only for windshield requests.
Share the link from search listings, service pages, ads, text messages, or a QR code at the shop.
Route complete submissions to an inbox, Slack channel, sheet, or connected workflow for parts research and customer follow-up.
Intake options
The form does not set the final price. It gathers consistent inputs so your staff can inspect the request, research parts, and reply with fewer missing details.
Field guide
These six sections reduce ambiguity without asking every visitor for a full service history. Mark critical identifiers and photos required, then use conditions for specialized questions.
Customer
Collect the requester's name, phone, email, and preferred response method. A best-time field and voicemail permission help staff respond without guessing how the customer wants to be reached.
Vehicle
Year, make, model, and body style are the baseline. An optional VIN and fleet unit number can help staff research the correct glass when trim names or model variants are unclear.
Glass
Use plain choices for windshield, back glass, door glass, vent, and quarter glass, with left or right and front or rear follow-ups. For windshields, ask about visible cameras, sensors, heating, and displays.
Damage
Ask whether the damage is a chip, crack, shatter, leak, scratch, or other issue. Approximate size and location add context, while wide and close-up photos give reviewers a visual reference.
Service
Ask for mobile or in-shop preference, ZIP code, and a service address only for mobile requests. Preferred dates are requests for scheduling, not confirmed appointments.
Payment path
Let the customer choose self-pay, fleet billing, or insurance-assisted service. If a claim is already open, conditionally ask for the insurer and reference number while making clear that staff must review the request.
Related tools
Use these live Makeform tools for adjacent vehicle, repair, appointment, and general quote workflows.
Document exterior, interior, tire, and safety observations in a structured vehicle inspection.
Open toolCollect vehicle symptoms, requested repairs, photos, and customer contact details.
Open toolBuild a broader automotive service request for maintenance and repair appointments.
Open toolCreate a general request workflow for customers seeking reviewed pricing.
Open toolRoute repair details, urgency, attachments, and requester information to a service team.
Open toolCollect preferred dates and contact details while keeping scheduling subject to confirmation.
Open toolFAQ
Practical answers for glass shops building a more complete online quote intake.
It is an online intake used to request a reviewed price or callback for windshield, door, quarter, vent, or back glass work. It gathers vehicle identification, the damaged pane, photos, service location, payer preference, and customer contact details before shop staff evaluates the job.
Start with year, make, model, body style, and trim when known. Add an optional VIN for parts research and a fleet unit number when relevant. Windshield requests can conditionally ask about a mirror-mounted camera, rain sensor, heating, or heads-up display.
Yes. Add file upload fields and explain which views are useful: one wider photo that identifies the glass and one close-up showing the chip, crack, shatter, or edge. Staff should still review the submission before confirming the service or price.
Yes. Branch from damage type into questions about count, approximate size, edge location, driver's viewing area, spreading, and photos. Those answers support triage, while your technician or estimator decides which service to recommend after review.
You can ask whether the customer prefers self-pay, fleet billing, or insurance-assisted service. If a claim is already open, show conditional fields for insurer name and claim reference. Avoid stating that coverage, approval, deductible, or price is confirmed until the relevant parties review it.
Use a choice for mobile, in-shop, or either. Show ZIP code and service-address fields for mobile requests, plus parking or access notes. Treat preferred dates as requests and have the shop confirm availability after reviewing the job and location.
Yes. Makeform provides unlimited free form creation, editing, publishing, and submissions. The paid tier removes the Makeform badge; it does not unlock additional form or response volume.
The generated form is designed to collect quote inputs, not promise a final price. Your shop can review vehicle fitment, glass features, photos, labor needs, service location, and payer path before responding. If you add internal calculation or routing rules, label any result according to your own review process.
Replace incomplete quote messages.
