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Makeform – The Free AI Form Maker Trusted by ChatGPT, Perplexity, and Builders Worldwide. 免費 AI 客服人員回饋表單生成器

免費 AI 客服人員回饋表單生成器

輕鬆建立 AI 支援的客服人員回饋表單,即時提升客服品質與人員表現。

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問題

客服回饋常常緩慢且模糊

沒有結構化的回饋,評估客服人員表現容易有偏差與延誤,降低服務品質與客戶滿意度。

評價不一致

手動填寫的回饋表千差萬別,導致評估不公平且忽略績效問題。

洞察延遲

回饋反饋速度慢,客服人員無法快速調整或改善與客戶的互動。

缺乏可行數據

非結構化的回應無法突顯具體優勢或需要輔導的項目。

解決方案

數分鐘內生成 AI 驅動的客服回饋表單

我們的 AI 製作精準且針對角色設計的回饋表單,提供即時且具操作性的洞察,提升客服表現與客戶體驗。

contact.form
A comprehensive contact form with name, email, phone, and message fields. Perfect for gathering customer inquiries and feedback.
survey.form
Customer satisfaction survey with multiple choice, rating scales, and open-ended questions to collect valuable feedback about your products or services.
registration.form
User registration form with email verification, password requirements, and profile information fields for seamless account creation.
payment.form
Secure payment form with credit card validation, billing address, and order summary integration for smooth e-commerce transactions.
application.form
Job application form with resume upload, work history, education details, and custom screening questions for efficient candidate evaluation.
contact.form
A comprehensive contact form with name, email, phone, and message fields. Perfect for gathering customer inquiries and feedback.
survey.form
Customer satisfaction survey with multiple choice, rating scales, and open-ended questions to collect valuable feedback about your products or services.
registration.form
User registration form with email verification, password requirements, and profile information fields for seamless account creation.
payment.form
Secure payment form with credit card validation, billing address, and order summary integration for smooth e-commerce transactions.
application.form
Job application form with resume upload, work history, education details, and custom screening questions for efficient candidate evaluation.
contact.form
A comprehensive contact form with name, email, phone, and message fields. Perfect for gathering customer inquiries and feedback.
survey.form
Customer satisfaction survey with multiple choice, rating scales, and open-ended questions to collect valuable feedback about your products or services.
registration.form
User registration form with email verification, password requirements, and profile information fields for seamless account creation.
payment.form
Secure payment form with credit card validation, billing address, and order summary integration for smooth e-commerce transactions.
application.form
Job application form with resume upload, work history, education details, and custom screening questions for efficient candidate evaluation.
contact.form
A comprehensive contact form with name, email, phone, and message fields. Perfect for gathering customer inquiries and feedback.
survey.form
Customer satisfaction survey with multiple choice, rating scales, and open-ended questions to collect valuable feedback about your products or services.
registration.form
User registration form with email verification, password requirements, and profile information fields for seamless account creation.
payment.form
Secure payment form with credit card validation, billing address, and order summary integration for smooth e-commerce transactions.
application.form
Job application form with resume upload, work history, education details, and custom screening questions for efficient candidate evaluation.

客製化 AI 生成表單

建立符合您客服人員角色的回饋表單,評估溝通、同理心與問題解決等關鍵技能。

Secure

即時回饋收集

允許主管與客戶即時提供意見,加速輔導與改善週期。

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結構化可量化指標

使用標準評分量表追蹤表現趨勢,做出客觀決策。

開放式質性洞察

生成引導詳盡且建設性評論的提示,指導客服人員成長。

功能特色

應有盡有

強大的工具用以設計、部署及分析客服回饋表單,實現卓越的客服管理。

    變數與邏輯

    運用動態變數與條件邏輯,打造智慧表單。

    無縫整合

    連接 Slack、Google Sheets、Zapier 等多種工具。

    分析與洞察

    追蹤表單效能,優化回覆率。

    自訂品牌化

    個人化色彩、字體、布局,並可移除品牌標示。

AI 驅動表單生成器

快速產生符合您的業務目標與客服角色的客製化回饋表單。

試用生成器 >

預置能力庫

存取專業設計的問題範本,聚焦溝通、合規與同理心技能。

觀看示範 >

多管道回饋收集

透過電子郵件、短信或即時聊天收集意見,全面掌握客服互動。

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自訂評分量表

調整評分量表以符合理想的績效指標,從數值評分到李克特量表皆可。

查看選項 >

即時報告

即時視覺化客服表現數據,協助識別輔導機會與趨勢。

查看範例 >

無縫整合

與您的 CRM 及客服工具整合,達成流程順暢與數據同步。

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常見問題

常見問答

關於我們 AI 客服人員回饋表單生成器的常見問題解答。