Ratings & satisfaction
Start with scores you can compare.
Lead with one or two rating scales — they take seconds to answer and give you numbers you can track across every session. Keep the scale identical from webinar to webinar, or the trend line means nothing.
- "How would you rate this webinar overall?" — 1–5 rating scale.
- "How relevant was the content to your work?" — 1–5 rating scale.
- "How likely are you to recommend our webinars to a colleague?" — 0–10 NPS scale.