# How to create a feedback form

You can create a feedback form by describing it to Makeform's AI builder, then publish it and read the responses on your form's results page.

## Create and publish your form

1. Start a new form and describe the feedback you want in **What do you want to make?** A feedback form is a regular form, so you won't find a separate feedback mode.
2. Review the questions on the canvas. **Rating** gives you star scores and **Scale** gives you a score such as 0–10. For written comments, use **Long text**.
3. To add a question yourself, use **Add element below**. The manual picker calls Scale **Opinion Scale** and Long text **Long Text Input**.
4. If you want an NPS score, set a **Scale** question from 0 to 10. There isn't a separate NPS question type. On a Rating question, you can set the maximum anywhere from 1 to 10.
5. Turn on **Required** for any question your respondents must answer, or ask the AI builder to do it. You can do this on Rating and Long text questions.
6. Click **Publish** at the top right. You'll get a form link you can copy.

Your form also has a **Share** tab. If you change the form later, click **Publish changes**.

On Free, the AI writes up to 20 questions. If you need more, you can add the rest by hand or upgrade.

## Read your responses

Open **Overview** to see your completed submissions and the submission trend. You'll also find a report based on recent submissions.

Rating questions get charts, and a 0–10 Scale question gets an NPS chart. Long text answers appear as text.

Open **Submissions** when you want to read responses one by one.

You'll get an email for each new response on every plan. On Free, those emails are limited to 5 per hour and 50 per day.