# Sign in to Makeform and fix sign-in problems

You can sign in with Google or an email link, and use the same screen to create your account the first time.

## Sign in

1. Open Makeform's sign-in page or the sign-in sheet in the AI Builder.
2. Click **Continue with Google** and follow Google's sign-in steps. Makeform returns you to your signed-in account.
3. To use email, enter your address and click **Send Magic Link**. Open the link in the same browser where you requested it.

## If the email link does nothing

The link only finishes signing you in in the browser where you requested it. If your email app opens the link in a different browser, Makeform says your email is confirmed but your sign-in didn't finish.

You can send a new link from that page, then open it in the browser where you started. If your link expired or was already used, it won't work. Request a new one.

If you've requested too many emails in a short time, wait for the period shown in Makeform before asking again.

## If Google sign-in fails in a social app

Google may block sign-in inside built-in browsers in Instagram, TikTok, Facebook, or other apps. If Google sign-in fails in a social app, open the Makeform page in Safari or Chrome. Try Google sign-in there.

If you're signing in from the AI Builder sheet, use **Copy link** in the "Open this page in your browser" notice. Open the copied link in Safari or Chrome. You may not see this notice on the standalone sign-in page.

## Business accounts

A password sign-in is available only for managed accounts created by a Business team. You can use it if your team gave you one.

Open **Sign in with password →** and enter the address your team gave you, which ends in `@biz.makeform.ai`, and your password. Ordinary Makeform accounts can't use password sign-in. Choose Google or an email link instead.
