# Who gets paid when a team form takes payments

When a team form takes a payment, the money goes to the team owner's Stripe account. It doesn't matter who on the team built the form.

## If you're a team member

Your own Stripe account is never used for a team form, even if you built the form and have Stripe connected.

If the team owner hasn't connected Stripe yet, you'll see "Team owner's Stripe needed" in the builder. You can't connect Stripe for them, so ask the owner to do it.

Until they do, the published form won't show the payment step. Your respondents won't be charged.

Once the owner has connected Stripe, the builder shows "Payments go to the team owner's Stripe account."

## If you're the team owner

Connect Stripe from **Integrations** in your own account. You're the only person who can connect the Stripe account your team's forms pay into.

Makeform charges straight to your Stripe account and doesn't hold the money. To refund a payment, use your Stripe Dashboard, because Makeform has no refund screen.

## What you can't do

- Send a team form's payments to a member's Stripe account.
- Choose a different payee for each form.
- Split a payment between Stripe accounts.
