# Make integration

The Make integration connects form submissions to visual automation scenarios and is free on every Makeform plan. Open your form’s **Automations** tab and choose **Make**.

Makeform is a free AI form builder: describe what you want to collect and it builds the form for you, with unlimited forms and submissions on the free plan.

:::callout{type="info"}
Makeform provides a Make app connection. For custom scenarios, you can also use Makeform webhooks with a Make webhook trigger.
:::

## When to use Make

Use Make when your workflow needs branching, transformations, or multi-step automation.

Common examples:

- Create a CRM contact and a follow-up task.
- Route submissions based on form answers.
- Send data to multiple tools.
- Transform answers before saving them.
- Run custom approval or fulfillment workflows.

## Connect with Make

1. Open your form.
2. Go to the **Automations** tab.
3. Choose **Make**.
4. Open the Make connection.
5. In Make, create a scenario with Makeform as the trigger.
6. Map form fields into the next module.
7. Run a test submission.
8. Turn on the scenario.

You can also open the Makeform Make app directly:

[Open Makeform on Make](https://www.make.com/en/hq/app-invitation/082e74c25e560be79b9b6c8919ace28f)

## Use webhooks with Make

If you need full control over the payload, create a Make custom webhook and paste that webhook URL into Makeform's **Webhooks** automation.

This is the best path when you want a custom JSON structure or when your Make scenario starts from a generic webhook.

## Testing checklist

- Run the Make scenario once before enabling it.
- Submit a test response from Makeform.
- Confirm Make receives the payload.
- Check field mappings.
- Turn on the scenario after the test succeeds.

## Troubleshooting

### Make does not receive data

Check that the scenario is on and the Makeform connection or webhook URL is correct.

### The scenario receives data but later modules fail

Check field mappings and required fields in the failing Make module.

### You need a custom payload

Use the Webhooks automation instead of the app trigger, then shape the JSON payload in Makeform.